Executive, Digital Marketing
7 months ago
Client Servicing. You will be your clients’ digital marketing consultant, managing given timelines and deliverables across all working parties while advising them on the best course of action for each deliverable, campaign, content, etc.
- Research and Monitoring. Be an avid Google searcher and researcher via any relevant digital tool to gather info and materials so you are familiar with the client’s target audience and business challenges. Be vigilant in monitoring social media trends and conversations so that you can find opportunities to get your brands involved.
- Campaign management. Engineer brilliant campaign ideas (thematic or tactical) and implement these campaigns on digital media.
- Ad operations. Set up ad campaigns on Facebook, Instagram, Google, YouTube and etc. You will also be required to work with influencers and collaborate with online portals (eg. Says, Penmerah and etc) to co-create content with our clients. Within all these forms of advertising, you will need to monitor the campaigns and perform on-going optimisation to improve their performance.
- Managing brand pages on Facebook, Instagram, LinkedIn and Twitter for popular brands. You will be in charge of content creation, daily updates on the respective brand pages, daily interaction with page comments and general customer service through collaborating with various specialists in our company.
- Content creation. Our copywriters, content creators and designers will be your new best friends You will work closely with them to build content (text, visuals or videos) for communication with the consumers. You will also need to compile all your content ideas in a monthly content calendar and manage revisions based on the clients’ feedback.
- Reporting and analysis. Construct quantitative and qualitative reports on a weekly / monthly / campaign basis to evaluate results and identify opportunities for optimisation and improvement.
- Other ad-hoc duties as required.
**; Requirements**:
- At least 2 year(s) of working experience in a relevant agency is required
- Active social media user. Savvy with Facebook, Instagram, Twitter, LinkedIn and YouTube
- Tuned into popular culture locally and internationally eg. viral trends, current happenings, topical content, and the entertainment scene in general (movies, music and celebrities)
- Ability to speak and write in English and/or BM fluently.
- Proficient in using Microsoft Office tools (eg. Powerpoint, Word and Excel) and Google Docs.
- Great attention for details / meticulous.
- Good in handling multiple priorities, while maintaining a great attention to details.
- Flexible and agile in adapting to ever-changing requirements and various needs of clients.
- Possess great interpersonal skills, collaborative and able to work well with various departments to deliver on client’s objectives.
- Possess tenacity and drive to deliver the best possible service and results to clients.
- Desire to constantly pursue growth on a personal and professional level.
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