Internship for E-commerce Customer Service

2 weeks ago


Petaling Jaya, Malaysia Clickasia Sdn Bhd Full time

**Requirements**:
**Qualifications**:

- Enrolled student of related Diploma / Bachelor’s Degree
- Minimum internship period : 3 months
- Must be proficient in English (verbal and written)
- Is Customer focused - enjoy engaging with customers through chats
- Has the technical skills required for navigating multiple systems and learning new technology
- Ability to multi-task, prioritize and manage time effectively

**Responsibilities**:
The Customer Service Intern, will be part of our Customer Service team responsible to deliver the full spectrum of our Brands eCommerce Customer Service by providing professional, responsive and reliable service to our customers; contacting us through the various interaction channels. Incumbent must have the mind-set and attitude that Customer Service is a key differentiator of our business.

Essential Duties and Responsibilities include, but not limited to:

- Covers all aspect of related customer service scope.
- Liaise directly with customers to promptly respond to customer enquiries (e.g. pricing, delivery information, warranty and etc.) from various interaction channels but mainly from chats
- Assist customers in resolving service issues, complaints and claims compensation promptly.
- Assist with placement of orders, refunds, or exchanges
- Enhance service experience through delivering professionalism and empathy when dealing with each individual customer with varying needs and demands.

**Benefits**:

- Paid internship
- Training provide
- Exposure to the real E-Commerce field

Additional Benefits
- Allowance Provided



  • Petaling Jaya, Malaysia Neo Livin Full time

    Assist and support the E-Commerce team on online campaigns implementation - Day-to-day campaign monitoring and generating of sales reports - Content upload including new product pictures and descriptions on e-commerce platforms - Maintenance of e-commerce sites and handling of enquires - Work closely with team to ensure timely inventory management - Work...


  • Petaling Jaya, Malaysia VSTECS BERHAD Full time

    **Job scope**: - Assist the team on visual and content preparation for e-commerce platforms. - Assist the team on product listing in the e-commerce platform. - Assist in event/campaign preparation. - Attend to Live Chat customer inquiries on e-commerce platform. **Requirements**: - Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post...


  • Petaling Jaya, Malaysia VSTECS BERHAD Full time

    **Job scope**: - Assist the team on visual and content preparation for e-commerce platforms. - Assist the team on product listing in the e-commerce platform. - Assist in event/campaign preparation. - Attend to Live Chat customer inquiries on e-commerce platform. **Requirements**: - Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post...


  • Petaling Jaya, Malaysia Hometaste Full time

    **Requirements** - Full time internship for Diploma/Degree students from any program - Great interest in **E-Commerce/Transportation/Food** and is Tech-Savvy - Fluent in both **Mandarin** and **English**: - Willingness to learn and help other out to work as a team. - Exhibit flexible, proactive and positive character. - **6 working...


  • Petaling Jaya, Malaysia Hometaste Full time

    With a passion for homecooked food since 2017, Hometaste is on a mission to empower home recipes or food with technology, preserving these recipes by sharing it with the world. Starting out as a platform, Hometaste connected foodies with home chefs dedicated to bringing the best of home recipes to everyone, allowing home chefs to earn some side income. As...


  • Petaling Jaya, Malaysia MYJN Full time

    Join Our Team: Exciting Career Opportunities in E-commerce and Retail! CURRENT JOB OPENINGS E-commerce and Retail Assistant E-commerce and Retail Sales Associate Internships Why Join Us? Are you passionate about e-commerce and retail? Do you have a keen eye for detail and a love for jewelry? We are seeking dedicated individuals to join our team and...


  • Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

    Administration and processing of online orders on E-commerce platforms such as Wordpress websites/ Shopee / Lazada / Zalora / Amazon, etc - Manage the inventory of online platform effectively to avoid stock-outs and overselling - Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent...


  • Petaling Jaya, Malaysia Hometaste Full time

    With a passion for homecooked food since 2017, Hometaste is on a mission to empower home recipes or food with technology, preserving these recipes by sharing it with the world. Starting out as a platform, Hometaste connected foodies with home chefs dedicated to bringing the best of home recipes to everyone, allowing home chefs to earn some side income. As...

  • E-commerce Admin

    7 months ago


    Petaling Jaya, Malaysia Park@City Pharmacy Sdn Bhd Full time

    **Position: E-Commerce Admin at Park City Pharmacy** **Job Description**: Are you passionate about e-commerce and interested in making a difference in the healthcare sector? Park City Pharmacy is looking for a dedicated individual to join our team as an E-Commerce Admin. In this role, you'll play a vital part in managing our online presence and ensuring...


  • Petaling Jaya, Malaysia Human Capital Connection Sdn Bhd Full time

    **Be Part of the Montanic Adventure!** Join Montanic, the premier destination for outdoor enthusiasts and adventure seekers. Since our founding in the year 2000, we've expanded from a single store in Brunei to an international presence, boasting branches in Kota Kinabalu and Seria. At Montanic, we uphold the belief that a successful adventure begins with...


  • Petaling Jaya, Malaysia Human Capital Connection Sdn Bhd Full time

    **Be Part of the Montanic Adventure!** Join Montanic, the premier destination for outdoor enthusiasts and adventure seekers. Since our founding in the year 2000, we've expanded from a single store in Brunei to an international presence, boasting branches in Kota Kinabalu and Seria. At Montanic, we uphold the belief that a successful adventure begins with...


  • Subang Jaya, Malaysia You Pharmacy Sdn Bhd Full time

    You Pharmacy is a retail Pharmacy that has a wide range of healthcare products and provides various healthcare services to the community. A team of healthcare professionals that work together to provide the best services and healthcare advice to our customers. Join us to be part of the dynamic family. **Internship (E-Commerce, Business &...


  • Petaling Jaya, Malaysia Sindoh Malaysia Full time

    **Responsibilities**: Responsible for product posting on E-commerce platform (Shopee / Lazada / Alibaba) Handle and reply to online customer inquiry Assist in order processing & tracking Perform basic product photography & photo editing Assist online sales inquiry & manage E-commerce account activity Record accurately online store’s stock...


  • Petaling Jaya, Malaysia Gamers Hideout Full time

    Maintaining product listing, updating of pricing and stock - Work with other departments to execute campaigns and promotions across all e-commerce sites - Assist in planning and executing all e-commerce and other digital advertising campaigns. - Monitor and work closely with Customer Service team to ensure customer satisfaction and loyalty and to maintain an...

  • E-commerce Manager

    7 months ago


    Petaling Jaya, Malaysia Focus Point Full time

    **Scope of Job**: E-commerce Manager develops and executes online retail strategies to drive sales and enhance customer experiences. Oversee website functionality, digital marketing, and product management while ensuring seamless technical operations and security. Key responsibilities include sales analysis, team leadership, and vendor relations. Strong...


  • Petaling Jaya, Malaysia TFP Retail Sdn. Bhd. Full time

    **Role Purpose & Responsibilities** Oversee and optimising our online business operations and delivering exceptional customer service. As an e-commerce executive, you plan and execute all marketing plan. And you’ll maintain all our sales touchpoints - website/app, online marketplaces, and aggregators - and oversee online sales, manage stock inventories,...


  • Subang Jaya, Malaysia PA Recruitment (KL) Sdn Bhd Full time

    **Assist E-Commerce Department with daily sales operation and **website management** - Create sales order (including SS sales campaign, recognition gifts, samples), warehouse shipments and return sales order in inhouse system. - Create delivery consignment notes using courier service system. - Liaise with Customer Service Department for any cases related to...

  • E-commerce Executive

    7 months ago


    Petaling Jaya, Malaysia Abbott Laboratories Full time

    Lead annual planning with retailers, monthly JBP review with retailers & negotiation of trading terms. - Manage trade spend & receivables. Co-lead with Head of E-commerce on expansion beyond marketplace, into social commerce, Abbott store, appointment of e-distributor. - Responsible for the product management, promotion, sales, after-sales service and other...

  • E-commerce Executive

    7 months ago


    Petaling Jaya, Malaysia OPPO Malaysia (Jie Business Sdn Bhd) Full time

    **Job Summary**: Accountable for Lazada store & E-Store website platform by managing day-to-day operations, optimizing product listings, and elevating customer experiences to drive sales maximization, operational efficiency, and contribute to our overall business growth. **Job Descriptions**: - Oversee daily operations of Lazada store and E-Store website...


  • Petaling Jaya, Malaysia Gamer's Hideout Sdn. Bhd Full time

    Maintaining product listing, updating of pricing and stock - Work with other departments to execute campaigns and promotions across all e-commerce sites - Assist in planning and executing all e-commerce and other digital advertising campaigns. - Monitor and work closely with Customer Service team to ensure customer satisfaction and loyalty and to maintain an...