Funding Processor and Administrator

1 week ago


Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time

**The Opportunity**

Our Client, an approved provider of therapeutic supports, therapy services, and functional assessments across Australia, is looking for a dedicated and proactive Funding Administrator. This Funding Administrator would suit an enthusiastic and driven individual who thrives in a busy and fast-paced environment, working alongside colleagues to deliver high-quality reports to our stakeholders.

**Key Responsibilities**
- Ensure all queries & requests are responded to within required timeframes and to established quality standards
- Manage with accuracy new and existing funding requests to ensure NDIS funds are available for service
- Liaise with operational staff and leaders around actioning requests to ensure existing clients maintain positive ongoing service delivery management
- Where a significant issue arises (e.g. complaint), ensure that this is reviewed with the key stakeholders and recorded as per due process, with a continuous improvement focus at all times
- Maintain a customer and participant focus at all times, and a commitment to deliver service excellence in all activities undertaken.

**Skills, Experience & Qualifications**
- Possess strong Administration and mathematical skills (Basic)
- Understanding of, and/or experience within case management or similar environments (desirable)
- Experience operating in fast paced, process-driven businesses that deliver quality outputs in line with customer requirements
- Proven organisation and time management skills, with a strong attention to detail and ability to work with numbers
- Exceptional communication skills - both interpersonal and written.

**ASW Offers**
- Great work-life balance.
- Competitive remuneration.
- Excellent medical benefits.
- Great Paid Leave entitlements.
- Company parties/events, future travel opportunities, and other exciting activities.
- Ongoing career opportunities.

LI-IJ1



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