Director of Client Operations
2 weeks ago
Posted by
- Rita Erika Enciso- Recruiter This position will have the primary responsibility of managing fund accounting team(s) providing the full range of fund administration services to Private Equity, Real Estate and Hybrid Clients. The Director of Client of Operations and Fund Administration will be reporting directly to the Head of Operations, Malaysia and the Head of Client Operations, Fund Accounting, PERA in Singapore.
**Overall responsibilities and skills include**:
- Review and coordinate Net Asset Value calculation and reporting
- Review and coordinate investor servicing activities. Including investor on-boarding, capital calls, distributions, and other investor reporting
- Maintain a working knowledge of current accounting principles and developing solutions for issues
- Review of financial statements and footnotes for audit purpose
- Liaise with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
- Lead new funds on-boarding process and ensure that everything is in order prior to the fund launch.
- Primary contact to client on daily operational, issue discussion and any other request
- Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
- Identify and highlight opportunities for internal process improvement and increase in operational efficiency
- Perform other duties as assigned and incidental to the work described above
**Minimum Qualifications**:
- Hold a university degree in Banking/ Finance/ Mathematics/ Accounting/Economics, qualified accountant or other relevant qualification preferred
- Have a minimum of 12 years progressive fund administration experience in servicing a Private Equity and/or Real Estate Clients
- Strong computer skills with strength in Microsoft Office products. Proficiency with Microsoft Excel is particularly asset.
- Strong knowledge in IFRS, US GAAP and GAAP. Knowledge in Luxembourg GAAP, Japanese GAAP, Singapore GAAP would be an advantage
- Knowledge of Yardi & Geneva accounting software would be an advantage
- ABOUT COMPANY
- FP Global Pte Ltd
- Singapore
15 Employees Asset Management
Funds Partnership is a global boutique executive search firm specialising in the investment management industry. Due to our clients’ location and language-specific needs, Funds Partnership focuses on 6 core markets: Singapore, Hong Kong, China, Japan, India and Australia - all which have thriving fund ecosystems.
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