Junior Executive, International Sales

2 weeks ago


Klang, Malaysia Doshin Rubber Products (M) Sdn Bhd Full time

**DETAILS OF RESPONSIBILITY**:
1. Manage all documentation related to export shipments, including but not limited to invoices, packing lists, bills of lading, and certificates of origin.

2. Ensure compliance with international trade regulations and documentation requirements.

3. Monitor and track all payments related to your orders, ensuring timely payment processing and addressing any discrepancies or issues

4. Act as the primary point of contact for overseas customers, handling all inquiries, quotations, and order processing.

5. Efficiently coordinate and communicate with customers to provide timely updates on production status and shipment delivery schedules

6. Collaborate with the finance team to resolve payment-related matters.

7. Address and resolve customer complaints promptly and professionally, striving to maintain strong customer relationships.

8. Identify root causes of complaints and implement corrective actions to prevent future issues

9. In addition, must carry out additional task given by superior from time to time.

**JOB REQUIREMENTS**

1. QUALIFICATION - Bachelor Degree in any related field or equivalent

2. EXPERIENCE

Min 2 years working experience working experience in various fields such as administration, sales, marketing, customer service, logistics, or any other relevant area. ability to demonstrate and excel in a dynamic work environment and proficiency in handling diverse responsibilities

3. SKILL REQUIREMENTS:
a) Good interpersonal and communication skills

b) Proficient in verbal & written in English & Malay

c) Proficient in Microsoft Office

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Klang: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)


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