Customer Service Executive

**Key Responsibilities**: **Customer Service**: - Provide accurate information about products, services, pricing, and company policies to customers. - Assist customers in resolving issues, troubleshooting problems, and escalating complex cases as necessary. - Maintain a positive and empathetic attitude while addressing customer needs, aiming to exceed their...

**Responsibilities**: - Prepare quotations for customers and receive sales orders/ POs - Provide internal sales support to HQ including confirmations of sales, delivery orders and others sales related requirements - Providing customer support and maintaining a high level of customer satisfaction - Knowledgeable and experienced in computer software, hardware...

Customer Service Officer **Responsibilities**: - Provide internal sales support to HQ including confirmations of sales, delivery orders and others sales related requirements - Prepare quotations for customers and receive sales orders/ POs - Providing customer support and maintaining a high level of customer satisfaction - Work closely with the Sale...

**Job Descriptions**: - Handle customer inquiries, complaints, and follow-ups. - Promote and sell mobile and fiber products, meeting sales targets. - Provide real-time assistance and monitor customer interactions on social platforms. - Troubleshoot and resolve connectivity and service issues. - Maintain detailed records, follow up on issues, and build...

1. To handle phones calls and enquiries 2. Handle administrative work and basic booking keeping 3. Perform other responsibilities and task as assigned - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints....

Key Highlight: - 1 year contract - Salary range from RM2,500 - RM3,200 - Well-known telco company **Requirements**: - Minimum SPM holder - 1-3 years’ experience in customer service industry. - Excellent written and verbal communication skills in both English and Bahasa Malaysia - Strong computer and typing skills. - Willing to work in a shift...

Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...

**Age range: 26-35** **Responsibilities**: - Specifying and building tools to improve the speed and quality of support. - Analyzing support workflows and making suggestions to improve efficiency and effectiveness. - Working closely with product teams to understand and give input into product changes relating to the customer service department. - Assisting...

_**Key Responsibilities**:_ - To provide excellent, efficient and consistent level of service to customer, such as courteous greetings to customer, presenting menu, up selling, recommending orders and taking customer’s order. - Required to attend and respond to customers’ needs/enquiries promptly and professionally. - To follow and abide to the...

Hello! If you love F&B, have a passion for running a café and love meeting people, we want to meet you! The job includes - To provide a friendly and great experiences to all customers, making them feel comfortable at our place and attend to their enquiries. - Help create ambient and pleasure environment in the shop. - Adhere strictly to safety and...

**Key Accountabilities**: - Experience in handling basic technical / troubleshooting on home fiber related calls - Provide tech support for customers for their account. - Verified users, addressed, resolved and documented issues with customers - Obtain and evaluate all relevant information to handle product and service inquiries. - Keep records of customer...

Welcome and help customers as they come into the restaurant and take their orders - Process customers’ orders and generate their bills. - Handle and process all instore and online orders. - Present to customers the services and active offers and promotions. - Serve and pack warm foods to customers in an effective manner and in strict accordance with the...

Welcome and help customers as they come into the restaurant and take their orders - Process customers’ orders and generate their bills. - Handle and process all instore and online orders. - Present to customers the services and active offers and promotions. - Serve and pack warm foods to customers in an effective manner and in strict accordance with the...

Job Brief: This is a Customer Services position. A Call Center Representative helps customers with their questions and addresses issues regarding products or services. They are responsible for customers' inquiries or concerns. They will be supporting local customers in Bahasa and English. **Job will be located in Bandar Sunway.** Job Responsibilities: -...

**Samsung Authorized Service Center** (One Mobile Care SDN BHD) Sunway Pyramid, PJ RESPONSIBILITY: - Greet and Serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal databases - Perform various aspect of...

**Requirements**: - At least 2 - 3 years of working experience in Third Party Administration (TPA)/Insurance Industry and Hospitality Industry - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia - Posses own transport **Responsibilities**: - Assess the Admission/Discharge case accordance to...

_**Requirements**:_ - Required language(s)**:English, Mandarin, Cantonese (as you may need to liaise with Mandarin or Cantonese speaking customers)**: - **Fresh graduates welcome. 1-2 Year(s)** of working experience in the related field is required for this position is an advantage. - **Familiarity with e-commerce platforms is an advantage.**: - Preferably...

**Responsibilities**: - Assist superior in performing day-to-day accounting functions such as Accounts Payable. Accounts Receivable, General Ledger and data entry of accounting system. - Verify monthly outlets’ petty cash and ensure all documents received are checked, validated and matched accordingly - Monthly bank and utilities bill reconciliation -...

The **Retail Associate **is responsible in providing superior customer service, placing importance on brand experience and customer engagement. He/she will also serve as the brand ambassador, building strong relationships with the customers and meeting store targets by generating sales opportunities. - Ensure high levels of customer satisfaction through...

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...