Team Lead- Native Japanese

Position: Quality Analyst - Native Japanese Location: Bayan Lepas, Penang Salary Range: RM12,000 Language: Japanese + English Specialization: QA exp in Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: Regular shift and/or 24/7 NOTE: BPO QA experience is required Skills and Experience: - Minimum a bachelor's degree -...

**About You - experience, education, skills & accomplishments** - Japanese Language Proficiency Test (JLPT) N1 or N2 certificate for non-native Japanese. - Excellent read & written Japanese, and excellent read, spoken & written English. - An engineering, chemistry or Japanese language related degree required, masters or advanced degree preferred. - Excellent...

**Responsibilities and Accountabilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand...

Overview: - Identify and escalate priority issues through proper channels when necessary - Follow up with customers to ensure their technical issues are resolved - Work with other team members in identifying better ways in providing better customer support - Meet all key performance indicators set by the company and client Adhere to the policies set by the...

**ob Description**: We are seeking a motivated and enthusiastic Japanese Customer Success Specialist to join our dynamic team. In this role, you will be responsible for ensuring our Japanese-speaking customers have a smooth and satisfying experience with our services. You will act as a liaison between our customers and the company, providing support,...

We are now hiring for Japanese Content Analyst Location: Penang **Salary**: RM 4500 to RM 6000 (fresh graduate/ no working experience are welcome to apply) Training will be provided **Job Requirement** - Preferrable high proficiency in Japanese language with (JLPT) N1 to N3 (open for native and non native speaker - Good in computer skills, knowledge in...

Customer Service Advisor (General) - **Provide customers' support through voice & non-voice channels.**: - **Response to customers' inquiries and questions based on knowledge acquired.**: - **Handle upset customers' inquiries positively and professionally.**: - **Demonstrates effective writing skills**: - **Response effectively in moderate stressful...

Overview: Job Summary **If you possess the attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Main Requirements**: - ** Bachelor’s degree** or **equivalent diploma** in any discipline - ** Minimum 1 years’ experience** **as QA in call...

**Company Description** In these times of ever shorter production and development cycles, manufacturing companies require more flexibility and speed. As one of the world’s leading providers of drive and control technologies, Bosch is ready to rise to these challenges. Customers profit from the resources and innovative strength of a global player, flexible...

**Company Description** In these times of ever shorter production and development cycles, manufacturing companies require more flexibility and speed. As one of the world’s leading providers of drive and control technologies, Bosch is ready to rise to these challenges. Customers profit from the resources and innovative strength of a global player, flexible...

**Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...

**Overview**: **Salary**: 3,000 MYR ~ 5,000 MYR**Industry**: Manufacturing(Chemicals/Materials)【 Main Roles 】 This Position will be supporting MD to manage projects for Japanese company. OJT will be provided by CEO directly. 【 Job detail 】 1. Support the CEO with special tasks, follow up on assigned strategic projects, and coordinating with...

The Customer Success Specialist - Japanese Speaker is responsible for managing and enhancing the customer experience for Japanese-speaking clients. This role involves building strong relationships with customers, ensuring their satisfaction and success with the company's products or services, and addressing any issues or concerns they may have. The...

Manage and grow customers in the ASEAN region ・Liaise closely with HQ on customers projects transfer to ASEAN ・Co-ordinate pricing with marketing department and facilitate quotes to customers ・Uncover new design-in opportunities ・Review customers forecast and work with customer service department to ensure smooth deliveries to customers ・Build...

Qualifications: - Required skill(s): Communication Skills & Interviewing Skills. - Required language(s): English and Japanese/Korean - good command in speaking and written. **Responsibilities**: - Work closely with hiring manager, Talent Acquisition manager and team members to understand the hiring requirements and expectations. - Update recruitment...

Qualifications: **Minimum requirements**: - Ability to mentor a team to meet quality standards and metrics set by the department. - Minimum of 1+ years of sales supervisor experience, managing and leading a team. - Proficiency in using Excel. - Flexibility to work in an ever-changing environment. - Excellent written and verbal communication skills in...

**Job Function**: Sales(Corporate) - ** Industry**: Manufacturing(Chemicals/Materials) - ** Job Description**: Main Roles: 1. Support the CEO with special tasks, follow up on assigned strategic projects, and coordinating with plants/functional teams on CEO requests & instructions 2. Understand CEO priorities & agenda to stay aligned and support the CEO to...

Qualifications: **Minimum requirements**: - Bachelor Degree preferred - Significant experience in a complex fast paced environment - Minimum 2 years of prior relevant people management experience - Strategic thinker with strong analytical and creative problem-solving skills - Excellent written and verbal communication skills - Passion for ensuring an...

Qualifications: **Minimum requirements**: - Bachelor Degree preferred. - Language proficiency in **English** **and Mandarin** is mandatory. - Significant experience in a complex fast paced environment - Minimum 2 years of prior relevant people management experience - Strategic thinker with strong analytical and creative problem-solving skills - Excellent...

**Quality Analyst / Team Lead** Shift Role**:24/7, 9 hours per shift.** Location: Bayan Lepas,Penang **Responsibilities**: - Construct searches and reports designed for automated analysis and topic identification in - recorded conversations from a contact centre environment. - Make recommendations and define strategies that solve critical business...