Indoor Retail Sales Executive/assistant

4 months ago


Muar, Malaysia Sumwu Concept Sdn Bhd Full time

Job Responsibility:

- Help drive business and maximize sales through customer service, product knowledge, livestreaming, merchandise presentation and promotion
- Listening to what customers want and helping them find the perfect product for their needs.
- Following up with customers and providing guidance on product selection.
- Able to conduct product demonstration clearly and accurately.
- Responsive after-sales support and enquiry on replacement / returns according to policies
- Gather customer feedback and identify ways to improve products and store
- Engaging in meaningful interactions and building good relationships with customers.
- Maintaining a clean and organized store environment.
- Restock shelves and process transactions
- Assist with inventory management by monitoring stock levels and notifying management when items need to be replenished
- Support in the planning, implementation, and follow up of store operational tasks and projects including corporate sales events, trade shows, exhibitions, outbound events and sales networking activities
- Conduct LIVE Streaming as a Host on various online platforms (Tiktok, FB & Shopee) on a daily basis
- Proactively encourage online audiences to adopt our product and make online purchases during LIVE Streaming
- Assist in content creation, planning and execution of short videos on TikTok and social media
- Your performance will be measured by your ability to demonstrate a strong sales performance and maintaining excellent customer satisfaction ratings for your service.
- Other Responsibilities: Perform other related duties as assigned, based on the business need

**Job Requirement**
- Required language(s): English, Bahasa Melayu (mandatory) and Mandarin (optional)
- Able to work independently with minimum supervision and to meet datelines.
- Superb customer service and persuasion skills
- Very driven in meeting sales target
- Comfortable when delivering presentations and demonstration as per customers need
- Additional incentives for meeting monthly targets
- Excellent verbal and storytelling skills. Confident in speaking in front of camera.
- Required Skill(s): Microsoft Office, AutoCount or other accounting system. Currently, the Company is using AutoCount system.
- _Fresh graduates encouraged to apply._
- This job will be based in Muar, Johor

Pay: RM1,700.00 - RM2,300.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Muar: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Power Tools Repair/ Servicing: 1 year (preferred)
- Hardware Retail Sales: 1 year (preferred)



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