Customer Service Representative

2 weeks ago


Kuala Lumpur, Malaysia Language Talent Solution Full time

At our company, we make digital human by blending human-centered design with real-time analytics, AI, cognitive technology, and automation to craft exceptional brand experiences. As an experience-led digital transformation company, our mission is to deliver meticulously engineered experiences for customers and employees today that will continue to impress tomorrow.

For over 35 years, we have been dedicated to our customers, achieving measurable results and driving growth. Our proprietary AI-based products and platforms, built on robust IP and automation, showcase our innovation. We are a cohesive team of global professionals, operationally efficient and culturally integrated, committed to our clients and each other. We call it One Team.
- Become a product expert that helps customers with the best solution.
- Delivery High End customer service to clients
- Should be active on social media so could understand the customer’s needs

**Job Requirement**:

- Basic understanding of PC & mobile device troubleshooting
- Preferably 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred.
- Willing to work on shifts 9am-9pm (including weekends). 5 working days, 2 days off (40 hours per week)
- Willing to work 100% Work from Office, onsite in Bangsar South, Kuala Lumpur. There is no hybrid mode possible for the position.

**Benefits**:

- Annual Leave
- 10 Days
- Medical Leaves
- 14 Days
- Insurance - Hospitalization & Surgical
- Term and Contract: Permanent

Pay: RM4,500.00 per month

Schedule:

- Afternoon shift
- Day shift

**Education**:

- STM/STPM (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Mandarin/Cantonese (required)



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