Receptionist

5 months ago

Petaling Jaya, Malaysia Eden Inc. Berhad Full time

**Front Office Duties -**
- To report any breakage and loss of operating equipment/service to the service provider and follow up with calls making to the service provider as per list given by the Manager.
- To ensure all group advertising and promotional materials and information are available at all times at the reception counter. - To promote and maintain good public relations.
- To greet and seat guests according to standards set in the Departmental Operations Manual.
- To ensure that guests are seated appropriately at a clean reception area (e.g. no stains at chairs and dust free tables and reception area).
- To answer the telephone, takes reservations and handles guest inquiries according to the standards set in the Departmental Operations Manual.
- To inform the respective departmental secretaries/relevant personnel of the newly arrived guest(s).
- To ensure that the guests are comfortable and to offer refreshments in the event of long waiting.
- To maintain the cleanliness of the office by supervising the cleaner to do appropriate cleaning jobs.
- To know all extension numbers of personnel at the fingertips so as to avoid delay in passing the calls.
- To bid farewell to guest upon their departure.
- To have a complete understanding of and adheres to Eden HQ’s policy relating to Fire, Hygiene, Health and Safety.
- To perform other related duties as may from time to time assigned by the Manager.
- To direct queries to relevant personnel or secretaries.
- To maintain confidentiality e.g. not to disclose the whereabouts of personnel or whom they are meeting to any outside callers / outsiders as matters pertaining to these are authorized to be answered by departmental secretaries or relevant department personnel only.
- To make the morning round before reception duties to ensure that all meeting rooms are neat and tidy to start the new day (white boards are clean, markers are available and with ink, chairs are in place etc) windows are opened for a while to improve air circulation.
- To ensure that all visitors and personnel entering the premise sanitize their hands with the sanitizer provided at the front and back entrance (this is done to minimize incidents of cross infections and influenza).

**Administrative Duties**
- To assist on the administration functions.
- To assist in managing the Company’s assets/property including office equipment, various product etc., ensuring that these are stored, issued and protected.
- To recommend on purchases of equipment, suppliers that are necessary and reasonably priced.
- To assist in controlling on administration cost on printing, postal, telephone, maintenance and etc.
- To manage the Company car fleet, ensuring that vehicles are insured and all necessary tax and licensing are carried out on time.
- To control and implement Company policies and procedures with regards to administration matters.
- To assist in implementing all necessary policies and procedures to ensure a healthy and save working environment.
- To recommend appropriate administrative procedures for the following areas, mailing, purchasing, goods in out etc.
- To ensure the safe custody and effective retrieve of all administration related document, records and files retained within Human Resource and Administration Department.
- To ensure that all administration records are continually updated through the incorporation of amendments and regular filing.

**Employees**
- Maintain good working relationships with colleagues and with that of other departments.
- Conduct himself / herself in an exemplary manner at all times to all designated employees and reflect a positive image for the Company.

**General**
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established Company’s Policies and Procedures to achieve the overall objectives of the position.
- Maintain the highest standard of professionalism, ethics and attitude towards all Company guest.
- Perform related duties and special projects as assigned and other duties than the above as requested by the Management / the Company.
- Practice and promote the Department’s mission and most importantly Company’s philosophy and values.
- Carry out any other reasonable duties and responsibilities as assigned from time to time.
- Maintain confidentiality when dealing with clients and other company employees

**Job Type**: Contract
Contract length: 6 months

Pay: From RM2,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Fixed shift
- Monday to Friday

**Education**:

- STM/STPM (preferred)

**Experience**:

- Receptionist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

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