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Customer Service

4 weeks ago

Klang, Malaysia PNS LOGISTICS SDN BHD Full time

Roles and Responsibilities:
- Responsible in supporting customer's individual enquiry - coordinating local / overseas agents

Effective handling and responding of all customers interactions (tele-communications and written communications)

Able to handle Import/Export by Air, Logistics, shipment planning & documentation

Liaise with Airline / Consolidator/ Transporters/ Hauler to ensure smooth delivery of cargo

Handle Air-freight, packing and Land-transport.

Ensure all cargos are loading and unloaded properly

Responsible for maintaining timely tracking status

Any other ad-hoc tasks as per assigned

**Job Requirement**:

- Computer literate
- Required language(s): English, Bahasa Malaysia.
- At least 2 years of working experience in Freight Forwarding (Import/Export)
- Good interpersonal and communication skills, mature, dedicated, and responsible
- Able to work independently and under pressure with confident skill level
- Job Types: Full-time, Permanent
- Location: IMS Building in Klang, Selangor, Malaysia (03-3000 1998 Ms Victoria)

Working Hours:

- Monday to Friday at 8.30am - 5.30pm

**Job Types**: Permanent, Full-time

**Benefits**:

- Maternity leave
- EPF, SOCSO
- Opportunities for promotion
- Yearly Bonus

**Experience**:

- Freight Forwarder: 2 years (required)

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM3,200.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday