Customer Service

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. - Work out with customer and warehouse personnel on stock discrepancies issues and other issue...

**Primary Job Purpose**: Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. Works well with people with excellent interpersonal communication skills to achieve good level of customer satisfaction. Work effectively with all peers and teams in Finance,...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: -- Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Work requirement - able to communicate well with customer in term of daily delivery activity - able to work in team work, able to work with transport planner and POD team - Deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries - able to handle and resolve customer complaints - direct requests...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

1. Customer Service Executive will be responsible for daily communication with customers, warehouse team and operations team in Seremban for daily transport arrangement and storage movement. 2. Manage daily operations job including inbound and outbound delivery -cross border, and import / export shipments. 3. Compilation and submission of billings,...

Follow up with clients queries Indoor customer service Build good customer rapport We are an established hardware trading company based in Pulau Indah with sustainable growth SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

**Skill Requirements**: - Min 2 years experience in customer service under logistic industry. - Work Location: Centro Mall, Port Klang. - Able to speak, read & write in Mandarin Chinese, English & Bahasa Malaysia. - Working Hours: 9am-6pm (Mon-Fri) - Min SPM/ Diploma/ Bachelor Degree or equivalent. - Age: 25-40 - Able to start ASAP. - Proficient in the...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Our everyday missions is to be SERVING INSPIRATION to you. Inspiration through our bakery solutions and concepts, which enhance your daily operations...

**Job Responsible** - Manage and update customer in timely manner. - Liaise with all relevant parties for proper documentation and arrangement of shipments. - Handle costing, billing documentation and payment for air/sea shipment. - Any other duties as and when assigned from time to time. **Job Requirement** - At least 1-2 years experience as a customer...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...

Main tasks & responsibilities: - Attend customer enquiries or feedbacks, to provide good customer response and services. - Perform order planning, processing, purchases, sales administration in parts operations etc. - Follow up customer forecast and supplier fulfilment to ensure on time delivery. - Issuance of Delivery Orders / Invoices / Shipping...

1. Greet customer warmly and ascertain problem or reason for calling 2. Process and coordinate sales orders (Invoice/Delivery Order) for Klang Valley 4. Picking list report (Klang Valley/Outstation) to Tiong Nam warehouse 5. Coordinate with customers and logistics to ensure smooth and timely delivery 6. Arrangement of return goods 7. Self pick-up order...

Oversees all aspects relating to transportation services and maintenance of client needs. - Resolves customer requests, questions and complaints of situations to determine best use of resources. - Perform billing after the job completion **Job Types**: Full-time, Permanent **Salary**: RM1,500.00 - RM2,000.00 per month Application Question(s): - What are...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...

List-ID: 97629177Today 15:51 **Job Description**: - 1) Posses 1 to 2 years experience working in customer service 2) Good command of spoken and written Bahasa Malaysia & English (advantage) 3) Willing to work in shift, public holiday and sunday Schedule: Monday - Saturday (Alternate Half Day) Time : 07:30 Am - 04:30 Pm / 09:00 Am - 06:00 Pm (Alternate...

If you are looking to excel and make a difference, take a closer look at us Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank’s products and services to customers and responsible for high levels of Customer service and seamless transactions. Key Responsibilities and...