Customer Service

**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...

**Primary Job Purpose**: Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. Works well with people with excellent interpersonal communication skills to achieve good level of customer satisfaction. Work effectively with all peers and teams in Finance,...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: -- Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Work requirement - able to communicate well with customer in term of daily delivery activity - able to work in team work, able to work with transport planner and POD team - Deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries - able to handle and resolve customer complaints - direct requests...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

1. Customer Service Executive will be responsible for daily communication with customers, warehouse team and operations team in Seremban for daily transport arrangement and storage movement. 2. Manage daily operations job including inbound and outbound delivery -cross border, and import / export shipments. 3. Compilation and submission of billings,...

Follow up with clients queries Indoor customer service Build good customer rapport We are an established hardware trading company based in Pulau Indah with sustainable growth SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

**Job Responsible** - Manage and update customer in timely manner. - Liaise with all relevant parties for proper documentation and arrangement of shipments. - Handle costing, billing documentation and payment for air/sea shipment. - Any other duties as and when assigned from time to time. **Job Requirement** - At least 1-2 years experience as a customer...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...

Main tasks & responsibilities: - Attend customer enquiries or feedbacks, to provide good customer response and services. - Perform order planning, processing, purchases, sales administration in parts operations etc. - Follow up customer forecast and supplier fulfilment to ensure on time delivery. - Issuance of Delivery Orders / Invoices / Shipping...

If you are looking to excel and make a difference, take a closer look at us Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank’s products and services to customers and responsible for high levels of Customer service and seamless transactions. Key Responsibilities and...

**Main Job Tasks and Responsibilities** - manage customer accounts - aim to achieve monthly or annual sales targets - respond promptly to customer queries - handle and resolve customer complaints - obtain and evaluate all relevant information to handle product and service inquiries - provide quotation and delivery information - organize workflow to meet...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...

1) Posses 1 to 2 years experience working in customer service 2) Excellent and good command of spoken and written Bahasa Malaysia & English 3) Willing to work in shift, public holiday and sunday 4) Any ad-hoc task assigned by Head of Department Salary : RM 1800-RM 2500 Willing to work at Telok Gong, Port Klang If you meet the above conditions & please...

Liaise with the customer - Prepare monthly sales reports, - Preparation and analysis reports - Monitor sales quotations, follow up with customers and take steps necessary to expedite execution of a purchase order to be closed within the forecasted month - Prepare quotation, handle customers’ enquiries such as order status, delivery schedules, - Conduct...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished product stock...

**JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...