Customer Service Officer

**Primary Job Purpose**: Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. Works well with people with excellent interpersonal communication skills to achieve good level of customer satisfaction. Work effectively with all peers and teams in Finance,...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Our everyday missions is to be SERVING INSPIRATION to you. Inspiration through our bakery solutions and concepts, which enhance your daily operations...

Main tasks & responsibilities: - Attend customer enquiries or feedbacks, to provide good customer response and services. - Perform order planning, processing, purchases, sales administration in parts operations etc. - Follow up customer forecast and supplier fulfilment to ensure on time delivery. - Issuance of Delivery Orders / Invoices / Shipping...

1. Greet customer warmly and ascertain problem or reason for calling 2. Process and coordinate sales orders (Invoice/Delivery Order) for Klang Valley 4. Picking list report (Klang Valley/Outstation) to Tiong Nam warehouse 5. Coordinate with customers and logistics to ensure smooth and timely delivery 6. Arrangement of return goods 7. Self pick-up order...

Work location: Klang Diploma/Degree holder with relevant field's experience Job Description/Responsibilities: We are strengthening our team, offers a great opportunity for Customer Service Officer role to support the business expansion. The Customer Service Officer will support Business Unit/Site Manager in the day to day operations and ensuring customer...

Communicating with customers for daily orders as well updating on existing orders status. - Resolve any customer enquiries. - Coordinate with customers / agents and follow up on relevant documents. - Checking for new orders / Request of Transport (ROT) in the designated system and printing out the Consignment Note / Port Gate Pass for truck planning. -...

VACANCY POSITION - CUSTOMER SERVICE OFFICER LOCATION - MERU, KLANG SALARY - RM 3000-4000 Job descriptions 1. Responsible to liaise with customers & internal departments matters related to product requirements development. 2. Execute customer’s enquiries and liaise with customer on their orders. 3. Coordinate customer’s request with production...

**Job Roles and Responsibilities** 1. Responsible for tracking parcels to customers and conducting communication with customers and related departments in the communication channels specified by the company 2. To provide information, advice and basic troubleshooting in the case of delayed or lost deliveries 3. Record data and produce daily/weekly/monthly...

**Working Location : Infinity Freight Village (Pulau Indah)** **Major Duties**: - Liaise with regional offices/agents for local costs. - Maintain good working relationship with local liners and regional offices/agent to obtain competitive freights. - Building costing and work with local sales team and regional offices/agents on best selling packages. -...

**Skill Requirements**: - Min 2 years experience in customer service under logistic industry. - Work Location: Centro Mall, Port Klang. - Able to speak, read & write in Mandarin Chinese, English & Bahasa Malaysia. - Working Hours: 9am-6pm (Mon-Fri) - Min SPM/ Diploma/ Bachelor Degree or equivalent. - Age: 25-40 - Able to start ASAP. - Proficient in the...

**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

Liaise with the customer - Prepare monthly sales reports, - Preparation and analysis reports - Monitor sales quotations, follow up with customers and take steps necessary to expedite execution of a purchase order to be closed within the forecasted month - Prepare quotation, handle customers’ enquiries such as order status, delivery schedules, - Conduct...

**RESPONSIBILITIES**: - Key in daily Sales Order (SO) in SAP system and check if any customer orders have exceeded credit limit. - Ensure the price list is constantly updated. - Create Invoice and bill customers upon confirmation of completed delivery. - Check through invoices received from forwarder before submit to accounts for payment. - Ensure customer...

**1. CUSTOMER SERVICE CLERK** **Working Location: Kawasan Perindustrian Bandar Sultan Suleiman, Klang** **Duties & Responsibilities** - Handling of customer booking/shipment/enquiry. - Provide booking confirmation to shipper/cnee. - Arranging and monitoring container movement. - Preparing SI and confirming BL. - Update port system and plan haulier before...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. - Work out with customer and warehouse personnel on stock discrepancies issues and other issue...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished product stock...

Job purpose To achieve and provide quality service and total logistics solution to our valued clients. Primary responsibilities 1. Promote excellent customer service and ensure satisfaction is delivered consistently. 2. Complete bookings with carriers and submission of shipping instructions with great accuracy 3. Build a strong relationship with...

Prepare payment vouchers - Liaise with Shipping Agents for document collection - Liaise with the clients on their shipments - Arrange collection of document from shipping agents - Follow up with the clients on their document - Liaise with Billing **Job Types**: Full-time, Permanent Pay: RM2,500.00 - RM3,500.00 per month Ability to commute/relocate: -...

Job purpose To achieve and provide quality service and total logistics solution to our valued clients. Primary responsibilities 1. Promote excellent customer service and ensure satisfaction is delivered consistently. 2. Complete bookings with carriers and submission of shipping instructions with great accuracy 3. Build a strong relationship with...