Customer Service Officer

**Primary Job Purpose**: Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. Works well with people with excellent interpersonal communication skills to achieve good level of customer satisfaction. Work effectively with all peers and teams in Finance,...

1. Greet customer warmly and ascertain problem or reason for calling 2. Process and coordinate sales orders (Invoice/Delivery Order) for Klang Valley 4. Picking list report (Klang Valley/Outstation) to Tiong Nam warehouse 5. Coordinate with customers and logistics to ensure smooth and timely delivery 6. Arrangement of return goods 7. Self pick-up order...

Join Our Team as a Customer Service OfficerAre you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment? If so, we want you to join our team as a Customer Service OfficerAs a Customer Service Officer, you will be the frontline interface with our local and regional customers, dealers, agents, and...

**Working Location : Infinity Freight Village (Pulau Indah)** **Major Duties**: - Liaise with regional offices/agents for local costs. - Maintain good working relationship with local liners and regional offices/agent to obtain competitive freights. - Building costing and work with local sales team and regional offices/agents on best selling packages. -...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

Attend customer daily needs of servicing/repairing of vehicles. - Prepare parts and service labor quotation to customer confirmation and generating repair order. - Promote service and parts sales. - Communicated estimate completion time, regular updates and follow through on each customer vehicle. - Coordinate with foreman on work progress status and inform...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. - Work out with customer and warehouse personnel on stock discrepancies issues and other issue...

Job purpose To achieve and provide quality service and total logistics solution to our valued clients. Primary responsibilities 1. Promote excellent customer service and ensure satisfaction is delivered consistently. 2. Complete bookings with carriers and submission of shipping instructions with great accuracy 3. Build a strong relationship with...

**Job Scope**: - Manage and monitor daily shipments and update customers for all deliveries timely - Assist & support smooth running of daily operation job - Dealing with vendors & customers on shipments follow up - Ensure all documentations are being filed in a proper manner - Handle costing, billing documentation and payment for shipments. - Manage the...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: 1. To liaise and follow-up closely with customers on daily order, shipment and enquiries 2. To solve customer enquiries regarding any issues arise relating to the order 3. Ensure customer request and enquires are attended promptly 4. To liase and work closely with warehouse operation team regarding all job order and...

To greet and welcome guests, receive and deliver all incoming and outgoing mail and packages, answer all calls and direct as needed, schedule meetings, and coordinate office activities. - Any other ad-hoc activities as requested by management. **Job Requirements**: - Pleasant personality and outlook with good customer service. - Successful work experience...

List-ID: 97837178Today 15:30 **Job Description**: - Job Scope: - Manage and monitor daily shipments and update customers for all deliveries timely - Assist & support smooth running of daily operation job - Dealing with vendors & customers on shipments follow up - Ensure all documentations are being filed in a proper manner - Handle costing, billing...

Follow up with clients queries Indoor customer service Build good customer rapport We are an established hardware trading company based in Pulau Indah with sustainable growth SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

The **Customer Service Officer (Haulage)** shall be responsible for but not limited to: - Communicating with customers for daily orders as well updating on existing orders status. - Resolve any customer enquiries. - Coordinate with customers / agents and follow up on relevant documents. - Checking for new orders / Request of Transport (ROT) in the...

Work requirement - able to communicate well with customer in term of daily warehouse delivery and distribution activity - able to work in team work and independently - Deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries - able to handle and resolve customer complaints - direct requests and...

**Responsibilities**: - Answer inquiries or address complaints by customers in a professional manner - Write reports into the system after the interactions - Demonstrating excellent customer service skill to meet and exceed customers’ needs. - Participate in ad-hoc task as given by the Team Leader/Manager **Requirements**: - Qualification: SPM/ STPM/...

**Position: Client Customer Service Officer.**: - **Salary: RM 3000-5000.**: - **Location: Klang, Selangor.** Our client is a leading major container shipping company in the Asian region. They are ranked as one of top15 in the global container shipping enterprises,operating not less than 95 vessels across 15 countries in intra-Asia market. They currently...

**Position: Shipping Customer Service Officer.**: - **Salary: RM 3000-5000.**: - **Location: Klang, Selangor.** Our client is a leading major container shipping company in the Asian region. They are ranked as one of top15 in the global container shipping enterprises,operating not less than 95 vessels across 15 countries in intra-Asia market. They...

**The Company** Our client is a well-established and global provider of freight forwarding and logistics services, who constantly looks beyond the traditional approach to global logistics and transportation management. They provide global logistics services, supply chain solutions, and industry solutions. Reporting to Revenue Management Manager, the...