Customer Service Officer

**Primary Job Purpose**: Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. Works well with people with excellent interpersonal communication skills to achieve good level of customer satisfaction. Work effectively with all peers and teams in Finance,...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...

Main tasks & responsibilities: - Attend customer enquiries or feedbacks, to provide good customer response and services. - Perform order planning, processing, purchases, sales administration in parts operations etc. - Follow up customer forecast and supplier fulfilment to ensure on time delivery. - Issuance of Delivery Orders / Invoices / Shipping...

Communicating with customers for daily orders as well updating on existing orders status. - Resolve any customer enquiries. - Coordinate with customers / agents and follow up on relevant documents. - Checking for new orders / Request of Transport (ROT) in the designated system and printing out the Consignment Note / Port Gate Pass for truck planning. -...

VACANCY POSITION - CUSTOMER SERVICE OFFICER LOCATION - MERU, KLANG SALARY - RM 3000-4000 Job descriptions 1. Responsible to liaise with customers & internal departments matters related to product requirements development. 2. Execute customer’s enquiries and liaise with customer on their orders. 3. Coordinate customer’s request with production...

**Job Roles and Responsibilities** 1. Responsible for tracking parcels to customers and conducting communication with customers and related departments in the communication channels specified by the company 2. To provide information, advice and basic troubleshooting in the case of delayed or lost deliveries 3. Record data and produce daily/weekly/monthly...

**Working Location : Infinity Freight Village (Pulau Indah)** **Major Duties**: - Liaise with regional offices/agents for local costs. - Maintain good working relationship with local liners and regional offices/agent to obtain competitive freights. - Building costing and work with local sales team and regional offices/agents on best selling packages. -...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...

Liaise with the customer - Prepare monthly sales reports, - Preparation and analysis reports - Monitor sales quotations, follow up with customers and take steps necessary to expedite execution of a purchase order to be closed within the forecasted month - Prepare quotation, handle customers’ enquiries such as order status, delivery schedules, - Conduct...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished product stock...

Job purpose To achieve and provide quality service and total logistics solution to our valued clients. Primary responsibilities 1. Promote excellent customer service and ensure satisfaction is delivered consistently. 2. Complete bookings with carriers and submission of shipping instructions with great accuracy 3. Build a strong relationship with...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. - Work out with customer and warehouse personnel on stock discrepancies issues and other issue...

Prepare payment vouchers - Liaise with Shipping Agents for document collection - Liaise with the clients on their shipments - Arrange collection of document from shipping agents - Follow up with the clients on their document - Liaise with Billing **Job Types**: Full-time, Permanent Pay: RM2,500.00 - RM3,500.00 per month Ability to commute/relocate: -...

The **Customer Service Officer (Haulage)** shall be responsible for but not limited to: - Communicating with customers for daily orders as well updating on existing orders status. - Resolve any customer enquiries. - Coordinate with customers / agents and follow up on relevant documents. - Checking for new orders / Request of Transport (ROT) in the...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: -- Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: 1. To liaise and follow-up closely with customers on daily order, shipment and enquiries 2. To solve customer enquiries regarding any issues arise relating to the order 3. Ensure customer request and enquires are attended promptly 4. To liase and work closely with warehouse operation team regarding all job order and...