Planning and Customer Service Executive
7 days ago
**The Company**
Our client is a well-established and global provider of freight forwarding and logistics services, who constantly looks beyond the traditional approach to global logistics and transportation management. They provide global logistics services, supply chain solutions, and industry solutions.
Reporting to Revenue Management Manager, the Planning and Customer Service Executive will be responsible on revenue management for RFQ, Trade Lane Development, Project Operations, Procurement and Costing. The Planning and Customer Service Executive will be based in Klang.
**The Role**:
- Assist to respond RFQ rolled out by regional team.
- Assist and support Manager in developing the competitive pricing for both inbound and outbound selected trade lane.
- Collect market intelligence with regards to the trade lane business. (Carriers and customers)
- Evaluate market cost for trade lanes developed.
- To plan, execute and follow up customer shipments.
**The Requirements**:
- Minimum Diploma or Degree in any discipline
- At least 3 years’ experience of Airfreight/Last Mile/E-Commerce Operation & Customer Service.
- Advanced knowledge of Excel for Data Analytics
- Solid in PowerPoint Presentation
- Analytical and result oriented.
**Job Types**: Full-time, Permanent
Pay: RM5,000.00 - RM6,000.00 per month
Schedule:
- Monday to Friday
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 3 years (preferred)
- Airfreight/Last Mile/E-Commerce Operation: 3 years (preferred)
- Freight Forwarding: 3 years (preferred)
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