Customer Service Coordinator

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

**Primary Job Purpose**: Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. Works well with people with excellent interpersonal communication skills to achieve good level of customer satisfaction. Work effectively with all peers and teams in Finance,...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

1. Customer Service Executive will be responsible for daily communication with customers, warehouse team and operations team in Seremban for daily transport arrangement and storage movement. 2. Manage daily operations job including inbound and outbound delivery -cross border, and import / export shipments. 3. Compilation and submission of billings,...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...

Job Requirements: - Minimum Diploma holder - At least 2 year experience in logistics industry - Good computer skills - Microsoft Office (Excel, Word, PowerPoint), SAP System - Able to converse in English - Self-motivated, independent, able to meet tight deadlines and good communication skills Job Descriptions: - Fully handle overall operation of the Cargo...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished product stock...

Key Responsibilities: - Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter. - Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation. - To coordinate with 3rd party logistics...

**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...

**About GE Vernova** GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world’s challenges, GE Vernova is uniquely...

Communicating with customers for daily orders as well updating on existing orders status. - Resolve any customer enquiries. - Coordinate with customers / agents and follow up on relevant documents. - Checking for new orders / Request of Transport (ROT) in the designated system and printing out the Consignment Note / Port Gate Pass for truck planning. -...

**Job Summary**: The Tooling Coordinator will be responsible to maintain, coordinate, update records, visual inspection, and coordinate shipping to the tooling of warehouse. Tooling Coordinator will update the company databases as appropriate ensuring accurate materials and tooling status. You may be assigned other duties to help proactively drive our...

Skills: Microsoft Office/Excel *Additional benefit for those who are mandarin literate or have experience. *Fresh graduates are encouraged to apply. *Salary will be discussed during interview. Job Description: Customer Service related such as answering calls, process bookings, respond to customers inquiries, and other in-depth JD will be discussed during...

To ensure daily operation are being carried out smoothly - To take charge of transportation service arrangement and customer service - To solve problem planning to smooth delivery of all trucking task - To coordinate closely with drivers on daily operation - To facilitate driver replacement to ensure the commitment to the customers - To managed task on...

To ensure daily operation are being carried out smoothly - To take charge of transportation service arrangement and customer service - To solve problem planning to smooth delivery of all trucking task - To coordinate closely with drivers on daily operation - To facilitate driver replacement to ensure the commitment to the customers - To managed task on...

**JOB DESCRIPTION** 1. Submitting Custom forms and follow up on the response 2. Attending Custom physical examination 3. Ensure Custom paperwork completed 4. Execute various errands such as delivering documents, packages, picking up supplies, or assisting with tasks outside the office premises. **JOB REQUIREMENTS** - Possess valid Malaysia driving...

**Key Responsibilities**: - Schedule service appointments for customers** **- Resolve customer complaints quickly and effectively** **- Follow up with customers to ensure satisfaction** **- Maintain a friendly and professional attitude** **- Respond promptly to customer inquiries** **- Build strong relationships with customers** **- Understand customer...

**RESPONSIBILITIES**: - Handle customers request for import and export shipments. - Prepare booking report for internal & external reference. - Update service schedule and monitor containers spacing. - Handle import related jobs (NOA / manifest / DMDT / deposit etc) - Prepare relevant export documentation ie BL draft, final BL copy, invoice and etc. -...