Customer Service Coordinator
7 months ago
Job Responsibilities:
- Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services
- Handle and resolve customer’s complaint and issues.
- Ensure all deliveries and collection are being monitored and well coordinated.
- Communicate and coordinate with internal department
- Record details of inquiries, comments and complaints
- Generate all necessary job file and reports for transport operation.
Job Requirement:
- Minimum Diploma, Bachelor's degree or relevant;
- Fresh Graduate are encouraged to apply. Preferably with minimum of 2-3years' experience in Customer Service Management;
- Be proficiency the customer services / order following up process
- Outstanding written and verbal communication skills;
- Excellent interpersonal skills.
- Well-organized, detail-oriented, and able to handle a fast-paced work environment.
- Ability to multitask, meet deadlines, prioritize requests, and work effectively either as individual & team player.
**Job Types**: Full-time, Permanent
**Salary**: RM1,500.00 - RM3,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Supplemental pay types:
- Overtime pay
- Performance bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
-
Customer Service Coordinator
3 weeks ago
Port Klang, Malaysia IDEAL GEMILANG RESOURCES SDN BHD Full timeJob Responsibilities: -- Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...
-
Customer Service Coordinator
4 days ago
Klang, Malaysia Toll Group Full timeCompany Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. **Job Description**: We are looking for an experienced Customer Service Coordinator to join us at Telok...
-
Customer Service Officer
7 months ago
Port Klang, Malaysia ARYZTA Food Solutions Malaysia Sdn Bhd Full time**Primary Job Purpose**: Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. Works well with people with excellent interpersonal communication skills to achieve good level of customer satisfaction. Work effectively with all peers and teams in Finance,...
-
Customer Service Assistant
7 months ago
Port Klang, Malaysia IDEAL GEMILANG RESOURCES SDN BHD Full timeJob Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...
-
Customer Service
4 days ago
Port Klang, Malaysia KLANG YEW HUAT AUTO PARTS IND SDN BHD Full timeAttend customer daily needs of servicing/repairing of vehicles. - Prepare parts and service labor quotation to customer confirmation and generating repair order. - Promote service and parts sales. - Communicated estimate completion time, regular updates and follow through on each customer vehicle. - Coordinate with foreman on work progress status and inform...
-
Customer Service Executive
7 months ago
Port Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full timeVACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...
-
Customer Service Executive
7 months ago
Port Klang, Malaysia Lee Thong Hung Trading & Transport Sdn Bhd Full time1. Customer Service Executive will be responsible for daily communication with customers, warehouse team and operations team in Seremban for daily transport arrangement and storage movement. 2. Manage daily operations job including inbound and outbound delivery -cross border, and import / export shipments. 3. Compilation and submission of billings,...
-
Customer Service Officer
8 months ago
Port Klang, Malaysia Syarikat Logistik Petikemas Sdn Bhd Full timeAttend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...
-
Customer Service
7 months ago
Port Klang, Malaysia Syarikat Logistik Petikemas Sdn Bhd Full timeAttend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...
-
Customer Service Coordinator
3 weeks ago
Klang, Malaysia SHIPCO TRANSPORT SDN BHD Full time**Offer description**: Permanent contract Full Time **Job Description**: Attending to local and overseas customer’s inquiries pertaining to rates Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival Responsible for bookings preparation and...
-
Customer Service Representative
7 months ago
Port Klang, Malaysia Greenpen Freight Services Sdn Bhd Full timeKey Responsibilities: - Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter. - Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation. - To coordinate with 3rd party logistics...
-
Customer Service Pulau Indah
7 months ago
Port Klang, Malaysia AGENSI PEKERJAAN NS SHUE Full timeJOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished product stock...
-
Tooling Coordinator
7 months ago
Port Klang, Malaysia FieldCore Full time**About GE Vernova** GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world’s challenges, GE Vernova is uniquely...
-
Sales & Customer Service Executive
2 weeks ago
Port Klang, Malaysia Agensi Pekerjaan The Recruiter Sdn Bhd Full time**Main Job Tasks and Responsibilities** - manage customer accounts - aim to achieve monthly or annual sales targets - respond promptly to customer queries - handle and resolve customer complaints - obtain and evaluate all relevant information to handle product and service inquiries - provide quotation and delivery information - organize workflow to meet...
-
Customer Service
7 months ago
Port Klang, Malaysia Qomex Sdn Bhd Full time**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...
-
Customer Service Coordinator
1 week ago
Klang, Malaysia SHIPCO TRANSPORT SDN BHD Full time**Offer description**: Permanent contract Full Time **Job Description**: Attending to local and overseas customer’s inquiries pertaining to rates Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival Responsible for bookings preparation and...
-
Tooling Coordinator
7 months ago
Port Klang, Malaysia FieldCore Full time**Job Summary**: The Tooling Coordinator will be responsible to maintain, coordinate, update records, visual inspection, and coordinate shipping to the tooling of warehouse. Tooling Coordinator will update the company databases as appropriate ensuring accurate materials and tooling status. You may be assigned other duties to help proactively drive our...
-
Customer Service Executive
2 weeks ago
Port Klang, Malaysia Syarikat Logistik Petikemas Sdn Bhd Full timeAttend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...
-
Customer Service
2 weeks ago
Port Klang, Malaysia Syarikat Logistik Petikemas Sdn Bhd Full timeAttend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. - Work out with customer and warehouse personnel on stock discrepancies issues and other issue...
-
Customer Centre, Coordinator
5 days ago
Klang, Malaysia AIA Group Full timeBring your career aspirations to life with AIA!Responsible for providing services to customers relating to areas such as sales, sales promotions, billing inquiries, service requests, suggestions and complaints - Provide product and service information to customers and to agents and business partners as appropriate - Identify upselling opportunities to...