Customer Service Coordinator

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: -- Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Skills: Microsoft Office/Excel *Additional benefit for those who are mandarin literate or have experience. *Fresh graduates are encouraged to apply. *Salary will be discussed during interview. Job Description: Customer Service related such as answering calls, process bookings, respond to customers inquiries, and other in-depth JD will be discussed during...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

**Key Responsibilities**: - Schedule service appointments for customers** **- Resolve customer complaints quickly and effectively** **- Follow up with customers to ensure satisfaction** **- Maintain a friendly and professional attitude** **- Respond promptly to customer inquiries** **- Build strong relationships with customers** **- Understand customer...

**RESPONSIBILITIES**: - Handle customers request for import and export shipments. - Prepare booking report for internal & external reference. - Update service schedule and monitor containers spacing. - Handle import related jobs (NOA / manifest / DMDT / deposit etc) - Prepare relevant export documentation ie BL draft, final BL copy, invoice and etc. -...

**RESPONSIBILITIES**: - Handle customers request for import and export shipments. - Prepare booking report for internal & external reference. - Update service schedule and monitor containers spacing. - Handle import related jobs (NOA / manifest / DMDT / deposit etc) - Prepare relevant export documentation ie BL draft, final BL copy, invoice and etc. -...

**Responsibilities**: - Communicate with clients and shippers and resolve any complaints. - Prepare shipping quotes for customers. - Negotiate shipping fees with couriers. - Prepare sales reports for senior management. - Keep a meticulous record of shipment information. - Help manage current customer accounts. - Deal with a high volume of inbound and...

**The Company** Our client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa. The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in...

**Job Responsibilities: -** - Prepare and send Import shipping documents (i.e. NOA & Invoices) to customers. - Download manifest from system for K4 submission. - Release EDO for customers’ container collection. - Provide long stay shipments report to HQ. - Monitor and follow up customer payment. - To process container deposit refund. - Responsible to...

Responsibilities for Customer Service Exec As a Customer Service Exec, you will be the first point of contact for our company. Our Exec’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing...

Responsibilities: - To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate...

1. Customer Service Import - Monitor and coordinate arrivals/shipments, process documentation as well as coordinate with a various internal department on shipping activities and arrival. - To ensure proper documentation process and release of electronic delivery order (EDO) upon received the arrival notice from shipping line before vessel arrival. - To...

** Vacancy available at Klang & Penang Island offices** - Attending to local and overseas customer’s inquiries pertaining to rates - Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival - Responsible for bookings preparation and tele - marketing...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Liaise with forwarder, shipping agent to ensure shipment is delivered on time - To handle all shipping coordination such as customer booking, vessel booking, freight arrangement, shipping documents, bill of lading and etc. -...

**Requirements**: - Required language(s) : English & Chinese - At least 2 year(s) of working experiences in the related field is required for this position - Preferably Executive specialized in Logistics/Supply Chain or equivalent **Responsibilities**: - Handling shipping inquiries - Handling bookings between customers and carriers - Coordination on...

A MNC freight Forwarding company looking for customer service Executive This position will be based in Klang, Bukit Tinggi Job Responsibilities: Import/export for consolidation planning Liaise with customer on operation issues. Export consolidation planning Import and export consolidation documents & liaising with overseas agent Responding customer...

** Vacancy available in 4 offices** **Port Klang, Pasir Gudang, Penang & Ipoh office** - Attending to local and overseas customer’s inquiries pertaining to rates - Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival - Responsible for bookings...

Join us in portraying a positive company image among ocean export customers through timely coordination with various stakeholders. Your efforts will contribute to achieving our company's bottom line and overall objectives. Key Responsibilities: 1. Ensure sales personnel provide necessary quotes, SOPs, and instructions before processing bookings. 2. Contact...

VACANCY POSITION - CUSTOMER SERVICE OFFICER LOCATION - MERU, KLANG SALARY - RM 3000-4000 Job descriptions 1. Responsible to liaise with customers & internal departments matters related to product requirements development. 2. Execute customer’s enquiries and liaise with customer on their orders. 3. Coordinate customer’s request with production...