Customer Service Representative

Fiskor Food Sdn Bhd is a dynamic and rapidly growing snack company, dedicated to providing exceptional customer experiences. As an Entry-Level Customer Service Representative, you'll be an integral part of our team, interacting with customers through various e-commerce platforms and WhatsApp to ensure their satisfaction. **Key Responsibilities**: **1....

About Us: Join our energetic team as a Customer Service Representative and be an integral part of our fast-growing E-commerce brand We prioritize delivering exceptional service to our customers and enhancing their online shopping journey.Position Overview:As a Customer Service Representative, you will be responsible for addressing customer inquiries,...

**About Us**: Join our energetic team as a **Customer Service Representative** and be an integral part of our fast-growing E-commerce brand! We prioritize delivering exceptional service to our customers and enhancing their online shopping journey. **Position Overview**: As a **Customer Service Representative**, you will be responsible for addressing...

**About Us**: Join our dynamic team as a **Customer Service Representative** and be an essential part of our fast-growing E-commerce brand! We prioritize delivering exceptional service to our customers and enhancing their online shopping experience. **Position Overview**: As a **Customer Support Representative**, you'll be at the forefront of our customer...

Job Summary: The Customer Service Representative (CSR) for Airfreight and Sea Freight is responsible for managing customer inquiries, resolving issues, and coordinating logistics operations related to air and sea freight shipments. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced...

Optimize customer service experience, create engaged customers and facilitate organic growth. Take ownership of customers issues and follow problems through to resolution. Establish a clear mission and initiate strategies focused towards that mission. Setup service procedures, policies and standards. Keep accurate records and document customer service...

**Responsibilities**: - Ensure timely quotation is sent to the Customer and ensure booking is confirmed & sent timely. - Support the operations & Sales in the execution of the service delivery. - Carrier/vendors relations e.g. secure spot rates, equipment, space protections, priority haulage, customs broker provide us the service level agreed upon. -...

Responsibilities: Ensure timely quotation is sent to the Customer and ensure booking is confirmed & sent timely. Support the operations & Sales in the execution of the service delivery. Carrier/vendors relations e.g. secure spot rates, equipment, space protections, priority haulage, customs broker provide us the service level agreed upon. Monitor timely...

Customer service is at the heart of operations for any service oriented company. In the shipping industry, we generally to take customer service very seriously. A good company will have managers who are continuously checking in with customer service representatives (CSR’s) to ensure there are no outstanding customer complaints and all company policies are...

**Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

Customer Service cum Marketing Executive **Responsibilities**: - Respond to whatsapp and social media in a timely manner, handle customer inquiries over messaging apps - Provide professional customer service (Training will be provided) - Strive to meet individual and team KPIs and goals - Editing photos and video skills are preferable **Job...

Represent company's clientele on shipping and logistics matters - Expedite import and export shipment matters. - Expedite break bulk, container shipping, and inland logistics matters. - Arrangement of shipping and inland logistics schedule matters. - Ensure compliance of highest regard on documentation. - Ensure compliance of highest regard on legal and...

Customer service is at the heart of operations for any service oriented company. In the shipping industry, we generally to take customer service very seriously. A good company will have managers who are continuously checking in with customer service representatives (CSR's) to ensure there are no outstanding customer complaints and all company policies are...

Responsible for providing industry-leading customer service while meeting the quality and schedule expectations of the company's customers. Provides advice and supports to business owners regarding advertising on the internet. Minimum high school diploma or equivalent, required Two years post high school education may be required. 1 to 3 years prior...

Responsible for providing industry-leading customer service while meeting the quality and schedule expectations of the company's customers. Provides advice and supports to business owners regarding advertising on the internet. Minimum high school diploma or equivalent, required Two years post high school education may be required. 1 to 3 years prior...

Responsibilities - Respond effectively to customer’s query regarding products, services, processes and procedures. - Assist in processing account related request and overall account management. - Ensure complete and accurate information are recorded in the system. - Handle complaints and provide appropriate resolution on a given time frame. - Work closely...

Overview Responsible for providing industry-leading customer service while meeting the quality and schedule expectations of thecompany's customers. Provides advice and supports to business owners regarding advertising on the internet. Qualifications Minimum high school diploma or equivalent, required Two years post high school education may be required. 1 to...

Overview Responsible for providing industry-leading customer service while meeting the quality and schedule expectations of thecompany's customers. Provides advice and supports to business owners regarding advertising on the internet. Qualifications Minimum high school diploma or equivalent, required Two years post high school education may be required. 1 to...

Customer Service cum Marketing ExecutiveResponsibilities: Respond to whatsapp and social media in a timely manner, handle customer inquiries over messaging apps Provide professional customer service (Training will be provided) Strive to meet individual and team KPIs and goals Editing photos and video skills are preferableJob Requirement- Chinese speaking and...

Responsibilities Respond effectively to customer's query regarding products, services, processes and procedures. Assist in processing account related request and overall account management. Ensure complete and accurate information are recorded in the system. Handle complaints and provide appropriate resolution on a given time frame. Work closely with...