Customer Service Representative

As a Customer Service - Call Centre Representative, you'll be the face of our company, delivering exceptional customer experiences and resolving issues with accuracy and efficiency. You'll play a crucial role in upholding service standards, exceeding customer expectations, and driving process improvements. To succeed, you'll need strong customer service...

Fiskor Food Sdn Bhd is a dynamic and rapidly growing snack company, dedicated to providing exceptional customer experiences. As an Entry-Level Customer Service Representative, you'll be an integral part of our team, interacting with customers through various e-commerce platforms and WhatsApp to ensure their satisfaction. **Key Responsibilities**: **1....

**Responsibilities**: - Ensure timely quotation is sent to the Customer and ensure booking is confirmed & sent timely. - Support the operations & Sales in the execution of the service delivery. - Carrier/vendors relations e.g. secure spot rates, equipment, space protections, priority haulage, customs broker provide us the service level agreed upon. -...

Customer Service cum Marketing Executive **Responsibilities**: - Respond to whatsapp and social media in a timely manner, handle customer inquiries over messaging apps - Provide professional customer service (Training will be provided) - Strive to meet individual and team KPIs and goals - Editing photos and video skills are preferable **Job...

Customer service is at the heart of operations for any service oriented company. In the shipping industry, we generally to take customer service very seriously. A good company will have managers who are continuously checking in with customer service representatives (CSR’s) to ensure there are no outstanding customer complaints and all company policies are...

**Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

Represent company's clientele on shipping and logistics matters - Expedite import and export shipment matters. - Expedite break bulk, container shipping, and inland logistics matters. - Arrangement of shipping and inland logistics schedule matters. - Ensure compliance of highest regard on documentation. - Ensure compliance of highest regard on legal and...

Join us in portraying a positive company image among ocean export customers through timely coordination with various stakeholders. Your efforts will contribute to achieving our company's bottom line and overall objectives. Key Responsibilities: 1. Ensure sales personnel provide necessary quotes, SOPs, and instructions before processing bookings. 2. Contact...

**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...

2. Serves customers by selling products and meeting customer needs. 3. Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 4. Contributes to team effort by accomplishing related results as needed. 5. A successful Sales Representative should interact with others in a...

Required language(s): Bahasa Malaysia, English, - At least 1 Year(s) of working experience in the related field is required for this position. - Preferably Entry Level specialized in Logistics/Freight forwarding or equivalent. - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with...

**Job description** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to...

About our client:Hunters International Sdn Bhd specializes in producing high-quality hairdryers with innovative features that prioritize both performance and user comfort.Our client emphasizes advanced technology and thoughtful design to meet the needs of personal and professional users alike, offering products that seamlessly combine efficiency with sleek,...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

Company Description Speedex Express Logistics (M) Sdn. Bhd. is a leading provider of logistics services, committed to delivering quality and prompt services to clients. We take pride in providing professional care to our clients. We are affiliated with SEL Global Freight (M) Sdn. Bhd. to strengthen our mission. Contact us to learn more about our Logistics...

**Reports To**: The Sales Representative will report to Sales Executive or Sales Manager. **Job Overview**: To service, canvass sales and collection payments/outstanding payments from outlets in it's dedicated universe **Responsibilities and Duties**: - To canvass sales to hit sales target from designated outlet universe - To service outlets and place the...

Attend to Customers enquiry - Support and response according to Customer needs - Perform daily operation tasks such as issue sales order when received customer PO - Follow up status of goods to make sure on time delivery - If knowledgeable with export experience is advantage - Update any related information to sale report - Good communication and positive...

Required language(s): Bahasa Malaysia, English, - At least 1 Year(s) of working experience in the related field is required for this position. - Required Skill(s): Require to have experience in import/export documentation processing, - Preferably Entry Level specialized in Logistics/Freight forwarding or equivalent. - Help manage current customer accounts. -...

Orange Phonetech Urgent Hiring Jawatan Kosong di Jalan Meru, Klang Tiada pengalaman boleh mohon Gaji basic RM2000++ Lepas Confirm RM2500 + Commission. Potential dapat RM10,000++ Job Scope - Menjawab Soalan Pelanggan Requirement: - Fasih berbahasa Melayu - ⁠Rajin bekerja Jika berminat boleh hubungi: 0192639143 Pay: RM2,000.00 - RM3,000.00 per...

Key Responsibilities: - Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter. - Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation. - To coordinate with 3rd party logistics...