Full-time Remote Customer Service Representatives

3 weeks ago


Klang, Malaysia TalentPop Full time

**About Us**: Join our dynamic team as a **Customer Service Representative** and be an essential part of our fast-growing E-commerce brand We prioritize delivering exceptional service to our customers and enhancing their online shopping experience.

**Position Overview**:
As a **Customer Support Representative**, you'll be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and providing stellar support across various channels. This role demands superb communication skills, empathy, and an unwavering commitment to excellence.

**Responsibilities**:

- Maintain meticulous records of customer interactions and transactions, ensuring no detail is overlooked.
- Collaborate closely with teammates to ensure every customer enjoys a seamless experience from start to finish.

**Requirements**:

- Proficiency in both written and verbal English.
- Minimum of 1 year of customer service experience.
- Stellar communication and interpersonal skills.
- Ability to thrive in a fast-paced environment, juggling multiple tasks with ease.

**Compensation and Benefits**:

- Competitive hourly rate: $3-4 USD per hour.
- Comprehensive health insurance with dental coverage.
- Embrace the work-from-home lifestyle, with flexibility and freedom.
- Enjoy paid time-off, performance bonuses, and ongoing support.
- Delight in year-end bonuses and much more

**How to Apply**:
We can't wait to welcome you aboard

**Job Types**: Full-time, Permanent

Pay: RM2,278.00 - RM3,023.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus

**Experience**:

- Customer service: 1 year (required)



  • Klang, Malaysia TalentPop Full time

    **About Us**: Join our team as we seek skilled **Security Operations Specialists** to strengthen our security measures. Your role will involve managing user accounts, implementing security protocols, and protecting sensitive data, ensuring the safety of our global remote team. **How To Apply**: **Roles & Responsibilities**: - Provision user account access...


  • Klang, Malaysia Fiskor Full time

    Fiskor Food Sdn Bhd is a dynamic and rapidly growing snack company, dedicated to providing exceptional customer experiences. As an Entry-Level Customer Service Representative, you'll be an integral part of our team, interacting with customers through various e-commerce platforms and WhatsApp to ensure their satisfaction. **Key Responsibilities**: **1....


  • Klang, Malaysia TalentPop Full time

    **About Us**: Join our energetic team as a **Customer Service Representative** and be an integral part of our fast-growing E-commerce brand! We prioritize delivering exceptional service to our customers and enhancing their online shopping journey. **Position Overview**: As a **Customer Service Representative**, you will be responsible for addressing...


  • Klang, Malaysia TalentPop Full time

    **About Us**: Join our energetic team as a **Customer Service Representative** and be an integral part of our fast-growing E-commerce brand! We prioritize delivering exceptional service to our customers and enhancing their online shopping journey. **Position Overview**: As a **Customer Service Representative**, you will be responsible for addressing...


  • Klang, Selangor, Malaysia TalentPop Full time

    About Us: Join our energetic team as a Customer Service Representative and be an integral part of our fast-growing E-commerce brand We prioritize delivering exceptional service to our customers and enhancing their online shopping journey.Position Overview:As a Customer Service Representative, you will be responsible for addressing customer inquiries,...


  • Klang, Malaysia Toll Group Full time

    Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. **Job Description**: - Handling Customer Service task such as booking, carrier booking, handle shipment...


  • Klang, Malaysia QY Ventures Pte Ltd Full time

    Remote Digital Platform Service Agents (Work from home fully) **Job Description**: - Fulfil customer orders on digital platforms; handling multiple channels - Respond to enquiries on products and assisting with troubleshooting for products. Job Requirement: - Meticulous and careful in fulfilling orders accurately and efficiently. - Good communication,...


  • Klang, Selangor, Malaysia Toll Group Full time

    Company DescriptionGlobal Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.Job Description: Handling Customer Service task such as booking, carrier booking, handle shipment arrangement,...


  • Klang, Malaysia JP Training & Consultancy Asia Pacific Full time

    Job Summary: The Customer Service Representative (CSR) for Airfreight and Sea Freight is responsible for managing customer inquiries, resolving issues, and coordinating logistics operations related to air and sea freight shipments. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced...


  • Klang, Malaysia Zimi Tech Inc. Full time

    Responsibilities - Respond effectively to customer’s query regarding products, services, processes and procedures. - Assist in processing account related request and overall account management. - Ensure complete and accurate information are recorded in the system. - Handle complaints and provide appropriate resolution on a given time frame. - Work closely...


  • Klang, Selangor, Malaysia Zimi Tech Inc. Full time

    Responsibilities Respond effectively to customer's query regarding products, services, processes and procedures. Assist in processing account related request and overall account management. Ensure complete and accurate information are recorded in the system. Handle complaints and provide appropriate resolution on a given time frame. Work closely with...


  • Klang, Malaysia NES Fircroft Full time

    **Responsibilities**: - Ensure timely quotation is sent to the Customer and ensure booking is confirmed & sent timely. - Support the operations & Sales in the execution of the service delivery. - Carrier/vendors relations e.g. secure spot rates, equipment, space protections, priority haulage, customs broker provide us the service level agreed upon. -...


  • Klang, Malaysia JP Training & Consultancy Asia Pacific Full time

    Join us in portraying a positive company image among ocean export customers through timely coordination with various stakeholders. Your efforts will contribute to achieving our company's bottom line and overall objectives. Key Responsibilities: 1. Ensure sales personnel provide necessary quotes, SOPs, and instructions before processing bookings. 2. Contact...


  • Klang, Selangor, Malaysia NES Fircroft Full time

    Responsibilities: Ensure timely quotation is sent to the Customer and ensure booking is confirmed & sent timely. Support the operations & Sales in the execution of the service delivery. Carrier/vendors relations e.g. secure spot rates, equipment, space protections, priority haulage, customs broker provide us the service level agreed upon. Monitor timely...


  • Klang, Selangor, Malaysia JP Training & Consultancy Asia Pacific Full time

    Join us in portraying a positive company image among ocean export customers through timely coordination with various stakeholders. Your efforts will contribute to achieving our company's bottom line and overall objectives.Key Responsibilities:Ensure sales personnel provide necessary quotes, SOPs, and instructions before processing bookings.Contact ocean...

  • Customer Service

    4 weeks ago


    Klang, Malaysia Sugarbomb Worldwide Sdn Bhd Full time

    **Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

  • Customer Service

    1 day ago


    Klang, Malaysia Sugarbomb Worldwide Sdn Bhd Full time

    **Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...


  • Klang, Malaysia Juz Eat Food And Catering Full time

    Customer Service cum Marketing Executive **Responsibilities**: - Respond to whatsapp and social media in a timely manner, handle customer inquiries over messaging apps - Provide professional customer service (Training will be provided) - Strive to meet individual and team KPIs and goals - Editing photos and video skills are preferable **Job...


  • Klang, Selangor, Malaysia Gamers Hideout Full time

    Optimize customer service experience, create engaged customers and facilitate organic growth. Take ownership of customers issues and follow problems through to resolution. Establish a clear mission and initiate strategies focused towards that mission. Setup service procedures, policies and standards. Keep accurate records and document customer service...


  • Klang, Malaysia Speedex Express Logistics (M) Sdn. Bhd. Full time

    Company Description Speedex Express Logistics (M) Sdn. Bhd. is a leading provider of logistics services, committed to delivering quality and prompt services to clients. We take pride in providing professional care to our clients. We are affiliated with SEL Global Freight (M) Sdn. Bhd. to strengthen our mission. Contact us to learn more about our Logistics...