Inside Sales Representative Chinese Speaker

2 days ago


Klang, Selangor, Malaysia Denave Full time

We are seeking a highly motivated and results-driven Inside Sales Representative

An Inside Sales Representative is responsible for selling products or services remotely, typically via phone, email, or online channels. Their primary tasks include generating leads, following up with prospects, building customer relationships, and closing sales. They often work closely with marketing and outside sales teams to meet sales targets. Strong communication, negotiation, and CRM software skills are essential for success in this role.

Responsibilities:

  • Analyse and identify customer's needs and match against Lenovo products.
  • Sell IT physical products to customers via inbound channels i.e Calls, Chats, Emails etc and Follow-up.
  • Able to write and explain recommended product solution, up-sell and cross-sell in a Tele, Chat and Email environment.
  • Communicate professionally with customers regarding current promotions and product upgrades and new product launches.
  • Building and maintaining sales pipelines followed by accurate forecasting and sales revenue closures.
  • Daily Sales Pipeline and Activity to be updated in CRM and maintained.
  • Follow up with customers to solicit further sales, respond to sales enquiries.
  • Maintain professional customer services via verbal and in written communication.
  • Adhere to sales process, pipeline management, ethics and compliance.
  • Team-Player, Flexible and able to work on Shift-Rotation.

Requirements:

  • Minimum 1 (one) year of inbound/ inside/ tele sales experience or sales via e-commerce platforms.
  • Desire to meet and exceed sales performance goals.
  • Working knowledge of Microsoft Office Suite and CRM tools.
  • Detail oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence.
  • Strong verbal and written skills in Mandarin & Cantonese with commercial sense, problem solving and negotiation skills.

If you are a dedicated sales professional with a passion for technology and customer engagement, we invite you to apply and become part of our dynamic team.

Apply now to take the next step in your sales career

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Outsourcing and Offshoring Consulting

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