Customer Service Officer

**Primary Job Purpose**: Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. Works well with people with excellent interpersonal communication skills to achieve good level of customer satisfaction. Work effectively with all peers and teams in Finance,...

**Job description** - Strong & Good communication skills - Have basic in customer service - Required skill(s): MS Office Word, MS Excel, Google Drive - Required language(s): Bahasa Malaysia, English - Good administrative, well communication, organized and prepare to perform multitasking skills - At least 1 year(s) of working experience in the related field...

H ere, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us...

**Job description** **Job description** - Strong & Good communication skills - Have basic in customer service - Required skill(s): MS Office Word, MS Excel, Google Drive - Required language(s): Bahasa Malaysia, English - Good administrative, well communication, organized and prepare to perform multitasking skills - At least 1 year(s) of working experience...

**Job description** - Strong & Good communication skills - Have basic in customer service - Required skill(s): MS Office Word, MS Excel, Google Drive - Required language(s): Bahasa Malaysia, English - Good administrative, well communication, organized and prepare to perform multitasking skills - At least 1 year(s) of working experience in the related field...

**JOB RESPONSIBILITIES** - Ensure customer's orders are correctly & timely updated in the system. - Responsible to update the system on each job work flow do billing and submit job for closing once job complete. - Handling and ensure accuracy & timeliness on all the shipping & operational activites. - Provide exceptional customer service and support to...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...

**The Company** Our client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa. The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in...

**Job Descriptions**: - Compile and organize customer data, feedback, and interactions into structured datasets. - Collaborate with Customer Service Team to ensure timely and satisfactory resolution of customer issues. - Support Customer Service Team with ad-hoc administrative tasks as required from time to time. **Requirements**: - Currently enrolled in...

Skills: Microsoft Office/Excel *Additional benefit for those who are mandarin literate or have experience. *Fresh graduates are encouraged to apply. *Salary will be discussed during interview. Job Description: Customer Service related such as answering calls, process bookings, respond to customers inquiries, and other in-depth JD will be discussed during...

Communicate regularly with customers in a polite and professional manner and solve daily issues (while coordinating with internal colleagues, as necessary) - Research rates and routings; create routing orders, quotations and handle bookings from customers - Handle customer enquiry and inform customers about other available services to gain additional...

To assist Customer Service on order processing and prepare shipping documents (access to SAP and OTM platform) - To handle, co-ordinate, liaising with production, warehouse, freight forwarders and shipping liners pertaining to shipments - To liaise with Importer, Exporter, Forwarders, Transporters, Custom Department and other government agencies related to...

Outstanding interpersonal and customer service skills - Handle customer sales order Job Requirements: - Basic knowledge of Microsoft Office - Selling, negotiation and communication skills - SPM & above - Proficient in Chinese, English, Malay - Working location: Taman Usahawan Kepong **Benefits**: - commission, monthly incentive, quarterly incentive -...

**Job description** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to...

Minimum academic qualification: Diploma or Degree preferable in logistic field - Familiar with SEA and AIR Freight procedures and documentations - Preferable with working experiences at least 1 years - Able to do quotations and check rates - Delivering a comprehensive service to enquiring customers - Possibly delegating certain customer enquiries to specific...

Responsible to assist in office matters such as sales, purchasing, administration and interdepartmental coordination related to customer service - File and maintain documentation related to factory compliance audits - Manage all files/documents systematically under sections or departments - Coordinate cross department efforts in meeting On Time Delivery...

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

**Key Responsibilities**: - Schedule service appointments for customers** **- Resolve customer complaints quickly and effectively** **- Follow up with customers to ensure satisfaction** **- Maintain a friendly and professional attitude** **- Respond promptly to customer inquiries** **- Build strong relationships with customers** **- Understand customer...

Communicating with customers for daily orders as well updating on existing orders status. - Resolve any customer enquiries. - Coordinate with customers / agents and follow up on relevant documents. - Checking for new orders / Request of Transport (ROT) in the designated system and printing out the Consignment Note / Port Gate Pass for truck planning. -...

Respond to guest inquiries, concerns, and complaints promptly and professionally. - Provide information to guests about the resort, its amenities, and nearby attention. - Assist guests with making reservations for activities and events. - Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that...