Customer Service Officer

**Primary Job Purpose**: Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. Works well with people with excellent interpersonal communication skills to achieve good level of customer satisfaction. Work effectively with all peers and teams in Finance,...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...

**Job Roles and Responsibilities** 1. Responsible for tracking parcels to customers and conducting communication with customers and related departments in the communication channels specified by the company 2. To provide information, advice and basic troubleshooting in the case of delayed or lost deliveries 3. Record data and produce daily/weekly/monthly...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...

**RESPONSIBILITIES**: - Key in daily Sales Order (SO) in SAP system and check if any customer orders have exceeded credit limit. - Ensure the price list is constantly updated. - Create Invoice and bill customers upon confirmation of completed delivery. - Check through invoices received from forwarder before submit to accounts for payment. - Ensure customer...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished product stock...

Prepare payment vouchers - Liaise with Shipping Agents for document collection - Liaise with the clients on their shipments - Arrange collection of document from shipping agents - Follow up with the clients on their document - Liaise with Billing **Job Types**: Full-time, Permanent Pay: RM2,500.00 - RM3,500.00 per month Ability to commute/relocate: -...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

Job Responsibilities: 1. To liaise and follow-up closely with customers on daily order, shipment and enquiries 2. To solve customer enquiries regarding any issues arise relating to the order 3. Ensure customer request and enquires are attended promptly 4. To liase and work closely with warehouse operation team regarding all job order and...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

The **Customer Service Officer (Haulage)** shall be responsible for but not limited to: - Communicating with customers for daily orders as well updating on existing orders status. - Resolve any customer enquiries. - Coordinate with customers / agents and follow up on relevant documents. - Checking for new orders / Request of Transport (ROT) in the...

Job Requirements: - Minimum Diploma holder - At least 2 year experience in logistics industry - Good computer skills - Microsoft Office (Excel, Word, PowerPoint), SAP System - Able to converse in English - Self-motivated, independent, able to meet tight deadlines and good communication skills Job Descriptions: - Fully handle overall operation of the Cargo...

1. Customer Service Executive will be responsible for daily communication with customers, warehouse team and operations team in Seremban for daily transport arrangement and storage movement. 2. Manage daily operations job including inbound and outbound delivery -cross border, and import / export shipments. 3. Compilation and submission of billings,...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...

**Job description** - Strong & Good communication skills - Have basic in customer service - Required skill(s): MS Office Word, MS Excel, Google Drive - Required language(s): Bahasa Malaysia, English - Good administrative, well communication, organized and prepare to perform multitasking skills - At least 1 year(s) of working experience in the related field...

**JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

H ere, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us...

**Job description** **Job description** - Strong & Good communication skills - Have basic in customer service - Required skill(s): MS Office Word, MS Excel, Google Drive - Required language(s): Bahasa Malaysia, English - Good administrative, well communication, organized and prepare to perform multitasking skills - At least 1 year(s) of working experience...