![Speedex Express Logistics (M) Sdn. Bhd.](https://media.trabajo.org/img/noimg.jpg)
Customer Service Assistant
2 days ago
Company Description
Speedex Express Logistics (M) Sdn. Bhd. is a logistics company located in Klang. We are committed to providing quality and prompt services to our clients, ensuring professional care and excellent customer satisfaction. As part of the Affiliated Group, including SEL Global Freight (M) Sdn. Bhd., we offer a range of logistics services tailored to meet our clients' needs.
Role Description
This is a full-time on-site role for a Customer Service Assistant at Speedex Express Logistics (M) Sdn. Bhd. located in Klang. The Customer Service Assistant will be responsible for providing customer support, ensuring customer satisfaction, and assisting with various customer service tasks on a day-to-day basis. Effective communication and interpersonal skills are essential for this role.
**Qualifications**:
Strong interpersonal and communication skills
Ability to provide excellent customer service and support
Demonstrated customer satisfaction skills
Experience in customer service roles
Additional skills and qualifications that would be beneficial for this role include:
Knowledge of logistics and transportation industry
Proficiency in multiple languages
Problem-solving and conflict resolution skills
Attention to detail and organizational skills
**Salary**: RM1,600.00 - RM2,500.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
- Logistics: 1 year (preferred)
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