Customer Service Associate

2 weeks ago


Klang, Malaysia Electrofast Manufacturing Sdn Bhd Full time

Responsible to assist in office matters such as sales, purchasing, administration and interdepartmental coordination related to customer service
- File and maintain documentation related to factory compliance audits
- Manage all files/documents systematically under sections or departments
- Coordinate cross department efforts in meeting On Time Delivery (OTD) for customers
- Assist CEO in projects through seeking quotation, negotiation and follow ups with supplier
- Fill in forms and submit necessary documents to government department
- Deal with incoming customer inquiries and requests
- To prepare and manage correspondence, reports and documents
- Create meeting minutes, record minutes and conduct follow ups
- Good with computer & work fast

**Qualifications**
- At least 3 year(s) of working experience in the related field is required for this position. Preferably 5+ Year(s) of working experience.
- Able to work independently and multitask with mínimal supervision
- Good management, communication and interpersonal skill, punctual, attentive to details and able to multi-task
- Benefits: EPF, SOSCO and EIS contributions

**Salary**: RM2,200.00 - RM3,800.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)



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