Customer Service Representative

Job Title: Customer Service Representative for Asia MarketsAbout the Role:We are seeking a highly skilled and experienced customer service representative to join our team at Hunters International Sdn Bhd. As a customer service representative, you will be responsible for handling all inbound calls pertaining to customer general inquiries, complaints,...

**Responsibilities**: - Ensure timely quotation is sent to the Customer and ensure booking is confirmed & sent timely. - Support the operations & Sales in the execution of the service delivery. - Carrier/vendors relations e.g. secure spot rates, equipment, space protections, priority haulage, customs broker provide us the service level agreed upon. -...

**Responsibilities**: - Customer service representatives handle orders, complaints and are responsible for maintaining overall goodwill between the company and its customers. They manage data regarding customer satisfaction and report it. - Job Requirement- 2. Minimum 1 year work experience required - 3. Good verbal communication skills in Malay & English -...

Customer Service cum Marketing Executive **Responsibilities**: - Respond to whatsapp and social media in a timely manner, handle customer inquiries over messaging apps - Provide professional customer service (Training will be provided) - Strive to meet individual and team KPIs and goals - Editing photos and video skills are preferable **Job...

**Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

Responsibilities - Respond effectively to customer’s query regarding products, services, processes and procedures. - Assist in processing account related request and overall account management. - Ensure complete and accurate information are recorded in the system. - Handle complaints and provide appropriate resolution on a given time frame. - Work closely...

Join us in portraying a positive company image among ocean export customers through timely coordination with various stakeholders. Your efforts will contribute to achieving our company's bottom line and overall objectives. Key Responsibilities: 1. Ensure sales personnel provide necessary quotes, SOPs, and instructions before processing bookings. 2. Contact...

Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. **Job Description**: - Handling Customer Service task such as booking, carrier booking, handle shipment...

**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...

2. Serves customers by selling products and meeting customer needs. 3. Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 4. Contributes to team effort by accomplishing related results as needed. 5. A successful Sales Representative should interact with others in a...

Job Description: - Attend to customers enquiry. - Support and response according to customer needs. - Perform daily operation tasks such as issue sales order when received customer PO, - Follow up status of goods to make sure on time delivery. - Update any related information to sale reports - Good communication and Positive working attitude. - To undertake...

Required language(s): Bahasa Malaysia, English, - At least 1 Year(s) of working experience in the related field is required for this position. - Preferably Entry Level specialized in Logistics/Freight forwarding or equivalent. - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with...

**Job description** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

Company Description Speedex Express Logistics (M) Sdn. Bhd. is a leading provider of logistics services, committed to delivering quality and prompt services to clients. We take pride in providing professional care to our clients. We are affiliated with SEL Global Freight (M) Sdn. Bhd. to strengthen our mission. Contact us to learn more about our Logistics...

**Reports To**: The Sales Representative will report to Sales Executive or Sales Manager. **Job Overview**: To service, canvass sales and collection payments/outstanding payments from outlets in it's dedicated universe **Responsibilities and Duties**: - To canvass sales to hit sales target from designated outlet universe - To service outlets and place the...

About Our Client:Hunters International Sdn Bhd is a renowned manufacturer of high-quality hairdryers, recognized for its innovative features that balance performance and user comfort. Their products seamlessly integrate advanced technology with sleek designs, catering to both personal and professional users.Job Summary:Develop in-depth knowledge of the...

Attend to Customers enquiry - Support and response according to Customer needs - Perform daily operation tasks such as issue sales order when received customer PO - Follow up status of goods to make sure on time delivery - If knowledgeable with export experience is advantage - Update any related information to sale report - Good communication and positive...

Required language(s): Bahasa Malaysia, English, - At least 1 Year(s) of working experience in the related field is required for this position. - Required Skill(s): Require to have experience in import/export documentation processing, - Preferably Entry Level specialized in Logistics/Freight forwarding or equivalent. - Help manage current customer accounts. -...

**Responsibilities**: - Roles and Responsibility: - Liaison between clients and warehouse staff on all goods receipt and goods release - Arranging and monitoring of goods collection and delivery - Perform system inventory reconciliation, weekly cycle count and stock-take - Ensure relevant documents are generated - Manage clients' queries and complaint - To...