Customer Service Representative

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. -...

Fiskor Food Sdn Bhd is a dynamic and rapidly growing snack company, dedicated to providing exceptional customer experiences. As an Entry-Level Customer Service Representative, you'll be an integral part of our team, interacting with customers through various e-commerce platforms and WhatsApp to ensure their satisfaction. **Key Responsibilities**: **1....

Job Title: Customer Service Representative for Asia MarketsAbout the Role:We are seeking a highly skilled and experienced customer service representative to join our team at Hunters International Sdn Bhd. As a customer service representative, you will be responsible for handling all inbound calls pertaining to customer general inquiries, complaints,...

**About Us**: Join our energetic team as a **Customer Service Representative** and be an integral part of our fast-growing E-commerce brand! We prioritize delivering exceptional service to our customers and enhancing their online shopping journey. **Position Overview**: As a **Customer Service Representative**, you will be responsible for addressing...

**About Us**: Join our dynamic team as a **Customer Service Representative** and be an essential part of our fast-growing E-commerce brand! We prioritize delivering exceptional service to our customers and enhancing their online shopping experience. **Position Overview**: As a **Customer Support Representative**, you'll be at the forefront of our customer...

At Hunters International Sdn Bhd, we are seeking a highly skilled Customer Service Representative to join our team. This role will involve handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issues related to the company's products.Responsibilities include creating and handling all tickets...

**Responsibilities**: - Customer service representatives handle orders, complaints and are responsible for maintaining overall goodwill between the company and its customers. They manage data regarding customer satisfaction and report it. - Job Requirement- 2. Minimum 1 year work experience required - 3. Good verbal communication skills in Malay & English -...

Customer service is at the heart of operations for any service oriented company. In the shipping industry, we generally to take customer service very seriously. A good company will have managers who are continuously checking in with customer service representatives (CSR’s) to ensure there are no outstanding customer complaints and all company policies are...

Responsibilities - Respond effectively to customer’s query regarding products, services, processes and procedures. - Assist in processing account related request and overall account management. - Ensure complete and accurate information are recorded in the system. - Handle complaints and provide appropriate resolution on a given time frame. - Work closely...

Represent company's clientele on shipping and logistics matters - Expedite import and export shipment matters. - Expedite break bulk, container shipping, and inland logistics matters. - Arrangement of shipping and inland logistics schedule matters. - Ensure compliance of highest regard on documentation. - Ensure compliance of highest regard on legal and...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Our everyday missions is to be SERVING INSPIRATION to you. Inspiration through our bakery solutions and concepts, which enhance your daily operations...

Join us in portraying a positive company image among ocean export customers through timely coordination with various stakeholders. Your efforts will contribute to achieving our company's bottom line and overall objectives. Key Responsibilities: 1. Ensure sales personnel provide necessary quotes, SOPs, and instructions before processing bookings. 2. Contact...

Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. **Job Description**: - Handling Customer Service task such as booking, carrier booking, handle shipment...

**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...

Job description - Performs other duties within the scope of responsibilities and requirements of the job from time to time as assigned by management representatives - Build and maintain positive relationships with customers - Communicate proactively with customers and team members as to avoid issues and potential concerns - Ensure all customer concerns are...

What is expected of you as a Sales Representative? 1) Maintain or build good customer relationship with existing clients and future clients. 2) Liaise with agent/vendors for rate 3) Cooperate with customer service department on customers' shipping arrangement to ensure all shipments comply to the standard operating procedure (SOP) 4) Provide quotation to...

2. Serves customers by selling products and meeting customer needs. 3. Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 4. Contributes to team effort by accomplishing related results as needed. 5. A successful Sales Representative should interact with others in a...

2. Serves customers by selling products and meeting customer needs. 3. Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 4. Contributes to team effort by accomplishing related results as needed. 5. A successful Sales Representative should interact with others in a...

Job Description: - Attend to customers enquiry. - Support and response according to customer needs. - Perform daily operation tasks such as issue sales order when received customer PO, - Follow up status of goods to make sure on time delivery. - Update any related information to sale reports - Good communication and Positive working attitude. - To undertake...

Required language(s): Bahasa Malaysia, English, - At least 1 Year(s) of working experience in the related field is required for this position. - Preferably Entry Level specialized in Logistics/Freight forwarding or equivalent. - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with...