Assistant Customer Service Manager

To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate internally and...

Job DescriptionThe Customer Service Manager will be responsible for attending to customer complaints and managing loaner car arrangements as needed. Additionally, the role involves general administrative work.The ideal candidate will have a strong command of the English language and Bahasa Malaysia in writing and verbally. A minimum degree holder in Business...

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

Respond to guest inquiries, concerns, and complaints promptly and professionally. - Provide information to guests about the resort, its amenities, and nearby attention. - Assist guests with making reservations for activities and events. - Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that...

**Responsibilities**: - To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate...

Receive customers booking, arrange necessary document and shipment deliveries to destination as requested by customers UCS Logistics is one stop service provider, integrates logistics services that offer clients customised solution to meet local, regional and global requirements. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM...

The Customer Service Manager is a key position within Supply Chain that is responsible for managing daily operations related to the order to delivery process. With the expected outcome of achieving OTIF targets, maintaining fulfillment cost, and reducing/eliminating penalty deductions, the CS&L manager ensures there is an excellent vendor-customer...

Performs other duties within the scope of responsibilities and requirements of the job from time to time as assigned by management representatives - Build and maintain positive relationships with customers - Communicate proactively with customers and team members as to avoid issues and potential concerns - Ensure all customer concerns are handled timely and...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

**This position is based at Westport, Klang.** **Responsibilities**: - Delivering a comprehensive service to enquiring customers - Maintains customer satisfaction by providing problems-solving resources - Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing,...

**Responsibilities**: - Requirement: - Responsible for daily logistics and transportation related administrative work. - Make sure all files are kept properly. - Review import and export logistics documents and data entry. - Handle any inquiries from internal/external clients. - Provide excellent customer service in import and export business - Actively...

**Requirement**: - Responsible for daily logistics and transportation related administrative work. - Make sure all files are kept properly. - Review import and export logistics documents and data entry. - Handle any inquiries from internal/external clients. - Provide excellent customer service in import and export business - Actively arrange and coordinate...

Job SummaryThe Retail Associate role at GMG involves providing outstanding customer service, maintaining product knowledge, and supporting store operations. This is an exciting opportunity for individuals who enjoy working in a fast-paced retail environment and are passionate about delivering exceptional customer experiences.ResponsibilitiesInteract with...

About the RoleWe are looking for a highly skilled Customer Service Transformation Manager to lead our Customer Operations team in Malaysia. The ideal candidate will have a proven track record of transforming customer service operations and driving process improvements.Key Responsibilities:Lead the Customer Operations team to deliver exceptional customer...

CUSTOMER SERVICE EXECUTIVE (MANDARIN OR NON-MANDARIN)Salary Package: Basic + KPI Allowance + Shift Allowance for Shift Based & OT is claimableResponsibilities:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other issues related to the company's products.To exceed customers' expectations in terms of...

Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. **Job Description**: We are looking for an experienced Customer Service Coordinator to join us at Telok...

Responsibilities - Respond effectively to customer’s query regarding products, services, processes and procedures. - Assist in processing account related request and overall account management. - Ensure complete and accurate information are recorded in the system. - Handle complaints and provide appropriate resolution on a given time frame. - Work closely...

JOB VACANCY POSITION - CUSTOMER SERVICE MANAGER LOCATION - KAMPUNG JAWA, KLANG SALARY- RM 5000-6000 Job Responsibility Provide solutions and initiative and understand customer's need to improve customer experience Ensure high customer satisfaction level to retain customers Monitor and enhance the overall CS team performance Assess and evaluate CS...

About the RoleWe are looking for a talented Customer Service Representative to join our Muji Malaysia Sdn Bhd team. As a Customer Service Representative, you will play a critical role in ensuring our customers have an exceptional shopping experience.Main Responsibilities:Provide prompt and courteous assistance to customers, addressing their queries and...

At MyNews, we are committed to providing a great customer experience through exceptional customer service and a pleasant shopping environment.As a Customer Service Representative, you will play a vital role in delivering on this commitment.Respond to customer inquiries and resolve issues efficiently and professionally.Process customer transactions accurately...