Customer Service Assistant

To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate internally and...

.Manage the department by supervising and evaluating staff activities. Strategizing and assisting staff with tasks as needed.Liaison with external parties such as Custom on matters pertaining to custom procedure and LMW and MITI on Trade agreement.The process of designing, implementing, and improving customer service. Participate in the development of key...

**Responsibilities**: - To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate...

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

Respond to guest inquiries, concerns, and complaints promptly and professionally. - Provide information to guests about the resort, its amenities, and nearby attention. - Assist guests with making reservations for activities and events. - Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that...

**Responsibilities**: - Requirement: - Responsible for daily logistics and transportation related administrative work. - Make sure all files are kept properly. - Review import and export logistics documents and data entry. - Handle any inquiries from internal/external clients. - Provide excellent customer service in import and export business - Actively...

**Requirement**: - Responsible for daily logistics and transportation related administrative work. - Make sure all files are kept properly. - Review import and export logistics documents and data entry. - Handle any inquiries from internal/external clients. - Provide excellent customer service in import and export business - Actively arrange and coordinate...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job responsibilities: - Assist & support smooth running of daily operation job - Dealing with vendors & customers to maintain daily customer relations and provide efficient and professional services. - Invoice preparation - Ensure all documentations are being filed in a proper manner - Payment follow up with customers - Proactively engage with customers for...

1. Receive incoming calls. 2. Compile the Service Request Form and Repair note once received. 3. Update information to the customer d. 4. Contact the customer and arrange for a suitable time for the technician's home visit. 5. Any ad-hoc task from superior. 6. Must be willing to work in Aman Perdana, Klang **Salary**: RM1,850.00 - RM2,500.00 per...

Job ResponsibilitiesThe ideal candidate will be responsible for:Providing exceptional customer service and ensuring customer satisfaction.Managing and monitoring inventory levels to prevent stockouts and overstocking.Processing cash and credit transactions accurately and efficiently.Maintaining a clean and organized store environment.Working collaboratively...

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...

Job DescriptionThe Customer Service Manager will be responsible for attending to customer complaints and managing loaner car arrangements as needed. Additionally, the role involves general administrative work.The ideal candidate will have a strong command of the English language and Bahasa Malaysia in writing and verbally. A minimum degree holder in Business...

Job SummaryThe Retail Associate role at GMG involves providing outstanding customer service, maintaining product knowledge, and supporting store operations. This is an exciting opportunity for individuals who enjoy working in a fast-paced retail environment and are passionate about delivering exceptional customer experiences.ResponsibilitiesInteract with...

**The Company** Our client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa. The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in...

CUSTOMER SERVICE EXECUTIVE (MANDARIN OR NON-MANDARIN)Salary Package: Basic + KPI Allowance + Shift Allowance for Shift Based & OT is claimableResponsibilities:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other issues related to the company's products.To exceed customers' expectations in terms of...

Brief customers and agents on products and promotions and resolve complaints.Handle confirmation to purchase submissions, lot enquiries, reservations and confirmations, transfer and cancellation cases.Monitor and update customer database and zone plan for sold out lots.Issue temporary receipt and official receipt and handover the daily sales collection as...

**Job Responsibilities & Authorities**: Æ Meet with customers and discuss about sample Æ Sending sample to customers Æ Making a quotation as per request Æ Follow up daily schedule with production team Æ Key in sales order through unity system Æ Inform customers regarding the delivery/delaying Æ Draft standard operation Procedure SOP for new...

Responsibilities - Respond effectively to customer’s query regarding products, services, processes and procedures. - Assist in processing account related request and overall account management. - Ensure complete and accurate information are recorded in the system. - Handle complaints and provide appropriate resolution on a given time frame. - Work closely...