Customer Service Assistant

Company Description Speedex Express Logistics (M) Sdn. Bhd. is a logistics company located in Klang. We are committed to providing quality and prompt services to our clients, ensuring professional care and excellent customer satisfaction. As part of the Affiliated Group, including SEL Global Freight (M) Sdn. Bhd., we offer a range of logistics services...

Company Description Speedex Express Logistics (M) Sdn. Bhd. is a logistics company located in Klang. We are committed to providing quality and prompt services to our clients, ensuring professional care and excellent customer satisfaction. As part of the Affiliated Group, including SEL Global Freight (M) Sdn. Bhd., we offer a range of logistics services...

CUSTOMER SERVICE ASSISTANT(Non Executive)Salary Range: RM1,800 and above (depending on experience)Enjoy a 5-day week job and in PJ areaResponsibility To assist Customer Service Executive To prepare Tenders and Quotations and follow up with customers and prospects. To prepare all Sales Orders, Delivery Orders and Invoices to customers. To handle the...

Customer Service Assistant - Setia City MallSetia City Mall is recognized as the largest mall in Shah Alam. Over 300 retailers are spread across 4 levels creating the ultimate destination of choice for shopping, dining, entertainment and park life in the area.If you are looking for an exciting role that works closely with a dynamic team and offers growth...

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

Nature of Business: Logistic & shipping company- Location: Kawasan 13 Port klang- Working Days: 5 days ( Mon-Fri, 9am - 6pm)- Salary: RM2200-RM2500Job Requirement: Minimum SPM or Diploma in Logistics At least 1 year experience in Logistics Shipping. Smart & love communicate with people Assist the marketing team in preparing quotations for new Customers....

Respond to guest inquiries, concerns, and complaints promptly and professionally. - Provide information to guests about the resort, its amenities, and nearby attention. - Assist guests with making reservations for activities and events. - Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that...

**Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

Respond to guest inquiries, concerns, and complaints promptly and professionally. Provide information to guests about the resort, its amenities, and nearby attention. Assist guests with making reservations for activities and events. Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that guests' needs...

1. Receive incoming calls.Compile the Service Request Form and Repair note once received.Update information to the customer d.Contact the customer and arrange for a suitable time for the technician's home visit.Any ad-hoc task from superior.Must be willing to work in Aman Perdana, KlangSalary: RM1, RM2,500.00 per monthBenefits: Free parking Maternity leave...

To assist Customer Service on order processing and prepare shipping documents (access to SAP and OTM platform) - To handle, co-ordinate, liaising with production, warehouse, freight forwarders and shipping liners pertaining to shipments - To liaise with Importer, Exporter, Forwarders, Transporters, Custom Department and other government agencies related to...

**Roles** The key roles of the Customer Service Assistant - Logistics are: - Attending customers’ enquiries, to meet customer satisfaction. - Assist in system implementation, enhancement to system/work processes to improve the operation efficiency of the department. **Responsibilities** The Customer Service Assistant - Logistics is overall responsible...

Responsibilities: Manage large amounts of incoming chat/message from customers. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationship and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer...

Optimize customer service experience, create engaged customers and facilitate organic growth. Take ownership of customers issues and follow problems through to resolution. Establish a clear mission and initiate strategies focused towards that mission. Setup service procedures, policies and standards. Keep accurate records and document customer service...

To assist Customer Service on order processing and prepare shipping documents (access to SAP and OTM platform) To handle, coordinate, liaising with production, warehouse, freight forwarders and shipping liners pertaining to shipments To liaise with Importer, Exporter, Forwarders, Transporters, Custom Department and other government agencies related to...

Fiskor Food Sdn Bhd is a dynamic and rapidly growing snack company, dedicated to providing exceptional customer experiences. As an Entry-Level Customer Service Representative, you'll be an integral part of our team, interacting with customers through various e-commerce platforms and WhatsApp to ensure their satisfaction. **Key Responsibilities**: **1....

**JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. - Handle customer complaints and follow-up with the disposition actions - Review or approve return and refund from all e-commerce platform as per customer request. - Process and follow up returns and refund procedures. - Provide information about our...

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. - Handle customer complaints and follow-up with the disposition actions - Review or approve return and refund from all e-commerce platform as per customer request. - Process and follow up returns and refund procedures. - Provide information about our...