Customer Support Executive

The Operation Executive will assist with both Warehouse and related customer service. **Qualifications/Experience**: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. **Job Requirements**: - Meticulous and detailed...

**Customer Support Representative** **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and issue resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Collaborate with other teams to resolve customer issues promptly. - Keep accurate records of customer interactions and...

Handle customer service and merchant onboarding operations, including monitoring and reporting key metrics. - Managing incoming calls and customer service inquiries - Logging and keeping records of customer queries and technical problems. - Liaise with respective departments regarding operational and customer service issue resolution. - Ensure customer...

**Key Responsibilities**: - Ensuring that customers achieve their desired outcomes. - Help customers with the onboarding process, provide ongoing support, and handle and resolve customer complaints. - Assigning initiatives to customers based on established guidelines and frameworks - Promptly following up with customers to address and resolve issues. - Work...

**Customer Support** **Requirements**: Required languages(s): English, Bahasa Malaysia & Chinese Able to speaks fluent Cantonese, Mandarin and English At least 2 years of working experience in the related field is required for this position. Answering clients about all technical support questions Resolve issues reported by customers, liaise with technical...

Our client is a well-known health and wellness company located in KL which market premium products including skin care, personal care, beauty, health and wellness is looking for a Customer Support Executive. **Responsibilities**: - To Update & verify membership details, eg: bank account, batch up missing field, prepare membership reports, movement etc. -...

**Position**: Customer Service Executive **Location **:Jalan Chan Sow Lin **Working Hours **:24hours rotational / 2 days off rotational **Salary**: RM2,300 + Shift Allowance + Parking Allowance + KPI Allowance **Contract **:6 months (Renewable based on performance) - Monitor and respond to the alarm signals within service level targets. - Handle...

The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...

Receive and review new/re-submission of customers’ participation details received from different channels. - Process submission with the stipulated Service Level Agreement (SLA). - Accurate data entry. - Consistent follow up with the customer on their participation details. - Handle queries from customers / clients from different channels and able to...

Handling customer support calls, helpdesk ticketing, and following up on the complaints on customer’s lodged issues and ensuring that it is resolved and responded to in a timely manner. - Identify errors/bugs and guide customers to troubleshooting and problem-solving. - Escalating unresolved customer complaints to the 2nd level or technical department. -...

**Sales & Customer Service Support Executive** **Asia Square Sdn Bhd** Kuala Lumpur RM 2,500 - RM 3,200 **Job Highlights** - High commission rate - Flexible hours - Training is available - Great working environment We are one-stop SMS marketing solutions provider for businesses in Malaysia established in year 2012 with a small team but yet informative...

**The Opportunity** We are looking for a** Customer Support Specialist **who will use their strong customer focus and knowledge to provide the best user experience. Reporting to the Chief Technology Officer, you are an integral part of the team and will ensure the delivery of customer-focused service and meeting service level expectations. As part of the...

about the companyAn MNC company providing support in many different sectors, particularly in the hospitality industry, is looking for energetic and passionate individuals to support their customers in the US! job detailsJob title : Customer Support SpecialistLocation : KL, MalaysiaSalary : RM2,800 - RM3,500Employment : PermanentDetails : 13th month salary...

about the companyAn MNC company providing support in many different sectors, particularly in the hospitality industry, is looking for energetic and passionate individuals to support their customers in the US job detailsJob title : Customer Support SpecialistLocation : KL, MalaysiaSalary : RM2,800 - RM3,500Employment : PermanentDetails : 13th month salary...

**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Japanese language Customer Management Japenese Customer service advisor Flexible for 24/7. Salary range RM7,000-9,000. Key Responsibilities: - Driving Key Performance Metrics for the...

We're looking for a **Customer Support Agent** to join the Fastmail support agents in India. You can read about our values, and our blog contains interviews with some of the people who will become your colleagues at Fastmail. Like everyone on our team, you’ll get great benefits. *** **About the job**: As a Customer Support Agent, you’ll be responsible...

1. Perform Customer Service functions such as arranging patient’s appointment, guests reception, case planning, billing, payment collections, attending to treatment and service enquiries through all channels of communication. 2. Coordinate patient’s appointment schedule with doctors and clinical staff 3. Record and compile patient's data and case...

The monitoring support is responsible for the proactive monitoring of 24x7 service orders and acting as a control tower coordinating service deliveries with various internal services. Teams including Service Delivery Manager, Technical Support, Technical Account Managers, Part Planning, Logistic & Field as well as external partners (local service providers)...

At least 1 year(s) of experience in the area of Customer Service and Support preferred. - Fresh Graduates/Entry level applicants are encouraged to apply, training will be provided. - Required language(s): Cantonese and English, written and spoken **Salary**: RM2,500.00 - RM3,500.00 per month **Benefits**: - Opportunities for promotion - Professional...

**Position Title** - Executive, Customer Relations **Reports To** - Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation) **Role Purpose** - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent...