Operation Executive

2 weeks ago


Klang, Malaysia Jaya Employment Full time

Industry : Logistics FMCG

Skills **:Minimum 2 year experience in Operation Executive, Handling US time zone customer enquiry, Excellent English, able to work for shift hours 3pm - 11pm OR 7pm - 3am**

**Requirements**:

- SPM / Diploma
- Language : Excellent English (Handle USA and UK clients )
- Able to work for shift hour **3pm - 11pm OR 7pm - 3am**:
**Responsibilities**:

- To plan, organize and coordinate the **movement of shipments based on customer requirement**:

- To provide reliable, timely and complete information to customer on the status of their orders.
- **To ensure correct shipping documents and sent on time to customer.**:

- To ensure accurate entries of data into Transport management system to be in line with weekly data quality check report
- To ensure timely and correct invoicing to customer. Any inaccurate/ negative margin to report to superior.
- To ensure timely check on financial file before month end closing. This includes also creating estimated invoices (accruals) for missing invoices.
- To have pro-active attitude, focusing on avoiding problems rather than fixing them. And if unforeseen problem arise, operator need to bring out the issue to superior for discussion (to share idea, suggestion and propose with solution or alternatives)
- Achieve KPI objectives
**Others**:

- Must be able to work for shift hours **3pm - 11pm OR 7pm - 3am**:

- **Excellent English**:

- **Team player**

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development
Schedule:

- Monday to Friday
- Rotational shift
Supplemental Pay:

- 13th month salary
- Performance bonus
- Yearly bonus
Application Question(s):

- Please READ the Job scope
- How old are you?
- Current salary?
- Can you work for SHIFT hours? 3pm - 11pm OR 7pm - 3am
- Do you have experience handling customer enquiry, shipment, customer complaints ?
**Experience**:

- Operation Executive: 2 years (preferred)

**Language**:

- English (preferred)
- Mandarin (preferred)


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