Customer Service Specialist

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. With 25 years in healthcare services, KPJ Selangor offers a full-fledged 184 bedded specialist hospital supported by more than 40...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

Provide first-level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Keep our customers...

1. Receive daily booking from customer. 2. Open and maintain customer accounts by recording account information 3. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure...

Job DescriptionWe are seeking a Service Quality Operations Specialist to join our team at Talent Recruit.The successful candidate will be responsible for ensuring service quality and delivery performances, as well as collaborating with IT and other key business functions to develop and implement new services and processes that meet customer and business...

**Responsibilities**: - Efficiently manage and resolve customer inquiries and complaints, while providing timely follow-up; - Understand customer needs and funnel valuable feedback to management; - Actively identify and implement strategies to boost team productivity and service quality. **Job Requirements**: - Diploma or above in any field; - Relevant CS...

**Job Responsibility**: - Maintaining a positive and professional demeanour in all customer interactions - Follow up with customers to ensure job satisfaction and build strong relationships. - Keep records of customer interactions, process customer accounts and file documents. - Continuously acquire knowledge about products and services to provide accurate...

Consumer rights advisors aid consumers with complaints and provide advice and information on rights as a consumer after purchase of products or services. They monitor organisations to ensure compliance to consumer rights standards, and aid consumers in handling disputes. With 25 years in healthcare services, KPJ Selangor offers a full-fledged 184 bedded...

Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. - To be liaison between the customer and the organization and to be the single point of contact for customer. - Hold regular reviews with customer to discuss KPIs, issues/operation issues, customers related issues as well as...

Bus drivers operate buses or coaches, take fares, and look after passengers. With 25 years in healthcare services, KPJ Selangor offers a full-fledged 184 bedded specialist hospital supported by more than 40 Specialists from diverse medical & surgical disciplines and by a wide range of cutting-edge medical equipment. Our pledge Care For Life, KPJ Selangor is...

cooks are culinary operatives who are able to prepare and present food, normally in domestic and institutional environments. With 25 years in healthcare services, KPJ Selangor offers a full-fledged 184 bedded specialist hospital supported by more than 40 Specialists from diverse medical & surgical disciplines and by a wide range of cutting-edge medical...

Job description **Responsibilities**: - Providing good and effectives customer and member services. - General customer services, enquiries & complaints. - Morning tea serving, opening ritual & closing greetings. - Gift wrapping. - Exchange, return & refund. - SOGO card member point checking & enquiries. - SOGO card reward redemption - To perform other...

Job description **Responsibilities**: - Providing good and effectives customer and member services. - General customer services, enquiries & complaints. - Morning tea serving, opening ritual & closing greetings. - Gift wrapping. - Exchange, return & refund. - SOGO card member point checking & enquiries. - SOGO card reward redemption - To perform other...

Hospital pharmacists prepare, dispense and provide medication to patients in hospitals. They collaborate with healthcare personnel such as doctors and nurses to treat patients and also offer advice and information on medications. With 25 years in healthcare services, KPJ Selangor offers a full-fledged 184 bedded specialist hospital supported by more than 40...

Pharmacists prepare, dispense, and provide prescriptions for, over the counter medication. They offer clinical information on medicines, report suspected adverse reactions, and provide personalised support to patients. Pharmacists formulate and test medications in laboratories, and store, preserve, and distribute them. With 25 years in healthcare services,...

Engineering assistants ensure the administration and monitoring of technical and engineering files for projects, assignments, and quality matters. They assist engineers with their experiments, participate in site visits, and administer the collection of information. With 25 years in healthcare services, KPJ Selangor offers a full-fledged 184 bedded...

Physiotherapists are autonomous health professionals who are responsible for developing, maintaining or restoring motor function and movement throughout the lifespan using evidence-based practice. They relieve pain and treat or prevent physical conditions associated with injury, disease or other impairments. Physiotherapists empower patients and their carers...

At least 3 years of working experience in the related field. Required Skill(s): Strong interpersonal communication skills and knowledge of patient care. Preferably Junior Executive specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent. Work on shift duties. With 25 years in healthcare services, KPJ Selangor offers a full-fledged 184...

Gate guards control the access and exit to buildings, warehouses or other type of property to prevent unauthorized presence and unwanted incidents. They prevent and identify theft of corporate property, investigate suspicious activities and write reports. Gate guards may assist employees or visitors with requests or indications. They use handheld radio...