Security Compliance Partner

6 months ago

Kuala Lumpur, Malaysia SoftwareOne Full time

Job Function: Business IT The role:
To accelerate service delivery and adoption in each target market, the security compliance partner role has been created. The security compliance partner is responsible for driving information security compliance initiatives and assist in presales in the company as per GTM strategy. This is a high profile, customer-facing role specializing in cyber security compliance in collaboration with local/regional presales solution specialists and business development teams.

The security compliance partner is responsible for driving and co-owning implementation strategy, assist presales, End to End Implementation of Security Assessments and Remediation, and day to day service delivery of security services through a fully functional Next Gen SOC as per GTM strategy. The security compliance partner is the technical lead in the customer engagements and service delivery enablement as part of establishment of cyber security practice from specific location. The role also serves as the liaison between the assigned risk advisory team and customers and services delivery resources which include both in-house and partner delivered services. The security compliance partner will help assist in validating presales opportunities in terms of capabilities and capacity and assist in the creation/delivery of Proposals and Statements of Work (SoW) to customers. The security compliance partner will be required to keep abreast of technical knowledge across a broad set of foundational technologies.

The role of security compliance partner is lead, manage, plan, develop and execute the following services:

- ISO27K Implementation and Assessments
- Security Maturity Assessments
- MS GDPR Assessments
- Cyber Threat Compliance Assessments
- PCI DSS Implementations
- DPA Assessments
- NIST Assessments
- MS SANS20 Control Assessments

**Key Relationships**:

- Other Solution Architect, local/regional presales support/solution specialists
- Practice Service Leads/Architects
- Practice leaders
- Project Management Office
- Service Delivery Centre
- SoftwareOne Leaders
- Product/Service marketing
- Service Management

**Responsibilities**:

- Accountable for Delivery readiness against all services in scope
- Prepare all documentations as defined in the Delivery Readiness tracker
- Obtain approvals from the stakeholders
- Perform successful Service Rehearsal testing prior to Go-Live
- Prepare the service transition check list and hand over to Operations
- Support the technical implementation to the delivery team during sales/post sales
- Responding to RFPs
- Pre-Requisites and Scoping Questionnaire
- Pricing Methodology
- Provide technical inputs to commercial documents as part of Sales Readiness
- Service Definitions
- Proposal templates
- Statement of Works
- Service KPIs and SLAs
- Customer Presentations
- Marketing Collaterals
- Train the Delivery team
- Act as a SME for the services in scope for the Delivery team, Responsible for uncovering details of business problems and objectives that the customer has and closely analyse the customer requirements
- Responsible for tailoring a customer specific service delivery that precisely meets the needs of the customer
- Creation of training content and delivery of training workshops to new customers and service delivery team enabling them
- Develop overall solutions including high-level design, assisting in completing technical details within proposals, statements of work (SOW), and service design
- Contributes to presales effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
- Maintain a high-level of competitive product, Risk Advisory, Security Compliance and Cyber Threat Intelligence and maintenance knowledge related to CVEs, Cyber Threat Landscapes, CERTs, Cyber Threat Consulting Organizations etc
- Ability to complete OEM / product vendor technical certifications and do train the trainer as required
- Provide onsite customer presales support and attend vendor events when required
- Develop service delivery ramp up plans and strategically execute against the plan within the timeframe committed for smooth service delivery and ensure adherence to SLAs/KPIs
- Maintain and report on service delivery, SLAs/KPIs achieved,
- Demonstrate continuous improvement and expand scope as per capabilities.
- General Business Development, Marketing, & Partnerships
- Align to Managed SOC in terms of Cyber Threat Intelligence Gathering and Action
- Security vision & strategy and define a local go-to-market strategy to fit the company’s growth and profit expectations

What we need to see from you:
**Basic Technical Requirements**
- University degree in the field of Information Technology and/or or equivalent combination of experience and education; Master’s degree preferred
- Extensive experience in managing risk ad

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