Client Service Officer

**Key Responsibilities**: - Allocate shifts to external staff in a timely manner, based on client requests and requirements. - Maintain accurate records of staff availabilities, roster requests, and shift allocations using Sandwai | Home and Disability Care Software. - Liaise with nurses and clients regularly to ensure proper staff allocation and address...

Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns - Guide callers in navigating the client website and using the available services - Gather customer feedback and sentiments and escalate to the relevant parties for further actions - Ensure proper documentation, notification, escalation, tracking...

Responsibilities: 1) Meeting with clients and engineers to determine the project requirements 2) Conducting site studies to determine power needs and functional requirements 3) Creating technical wiring and power layout diagrams and specifications sheets 4) Estimating the required power generation and consumption needs. 5) Calculating the amount of...

Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and alternative digital banking platforms. - Expanding the customer base by upselling and cross-selling banking products and services. **Requirements**: - SPM, Diploma...

**Responsibilities**: **KYC Compliance**: - Perform Know Your Customer (KYC) checks on clients based on set SOP. - Remind clients to complete electronic KYC (eKYC) procedures in a timely manner. - Maintain up-to-date records of KYC documentation and ensure compliance with regulatory requirements. - Perform due diligence and background check of certain...

To escalate unresolved queries to designated departments for further investigation. - To obtain and examine all relevant information to assess the validity of inquiries and to determine possible causes, and to propose appropriate solutions. - To communicate progress and resolution of issues to internal and external customers. - To maintain accurate and...

**Responsibles**: - Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat). - Monitor shipments for timely delivery. - Communicate with internal and external parties about customer deliveries. - Collaborate with the customer relationship team for personalized responses, ensuring satisfaction...

**Job Summary**: We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Location**:Bukit Jalil **Your...

**Job Summary**: We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Location**:Bukit Jalil **Your...

**Position: Administration Support Officer.**: - **Salary: RM 2500-3500.**: - **Job location: Bandar Bukit Jalil, WPKL.**: - **Working hours:9.00am-5.30 pm(Monday-Friday); Saturday(Alternate):9.00am-1.00pm** Chrisjac is currently seeking individuals who are interested in office administration support role for an established company in Bandar Bukit Jalil....

We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made. To ensure success as a collections...

**Position: Office Administration Assistant.**: - **Salary: RM 1500-2000.**: - **Job location: Bandar Bukit Jalil, WP Kuala Lumpur.** Chrisjac is currently seeking individuals who are interested in office filling administration role for an established company in Bandar Bukit Jalil. This junior position would be responsible for record keeping tasks and...

**Job description**: - Executes test cases under varying circumstances\ - Documents and evaluates test results - Detects, logs, and reports program bugs and glitches - Tracks defects and helps troubleshoot errors - Reviews test procedures and develops test scripts - Partners with engineers to drive QA efforts **Requirements**: - Proficient in test...

**Job description**: - Executes test cases under varying circumstances\ - Documents and evaluates test results - Detects, logs, and reports program bugs and glitches - Tracks defects and helps troubleshoot errors - Reviews test procedures and develops test scripts - Partners with engineers to drive QA efforts **Requirements**: - Proficient in test...

Work closely with the internal and external parties to plan and execute growth strategies to deliver on goals and KPIs in support of brand development, higher-margin focus, and customer base expansion in key target markets while maintaining a positive and productive relationship with partners. - To develop new business opportunities by identifying potential...

Job/Position Title: Customer Service Executive Location: Bukit Jalil **Salary**: -3.5k-3.8k + 300 to 400 (Shift Allowance) + OT Working Hours 24/7 Rotational Shift (Monthly Rotation) A. Job Responsibilities Responsibilities: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up...

Job/Position Title: Customer Service Executive Location: Bukit Jalil **Salary**: -3.5k-3.8k + 300 to 400 (Shift Allowance) + OT Working Hours 24/7 Rotational Shift (Monthly Rotation) A. Job Responsibilities Responsibilities: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up...

Admin executive is responsible to assist company secretarial team on filing, courier, handling SSM submissions, as well as general office administration. **Responsibilities**: - Prepare and handle SSM submissions. - Handle & transfer call and take messages. - Maintain files and records for Company Secretarial documents. - Arranging and managing courier...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

**A. Role purpose** - Maintained all computers, servers and communication lines (internet) for Microlink Solutions Bhd and its subsidiaries companies. - Perform daily routine data backup on servers - Provide technical support for OS, D’base, Network and Software to internal users - Installation and configuration of new computers - Maintain office internet...