Enterprise Employee Information Specialist
4 weeks ago
Primary Responsibilities:
- Responsible for end-to-end HR process and system administration according to agreed roles & responsibilities; including collaboration with outside stakeholders:
- Collaborates with other HR Systems teams to implement and support a consistent employee experience across geographies and practices through usage of HR Tools.
- Ensure data accuracy and consistency across HR systems
- Maintains and interprets data maintained in HR systems to ensure accurate and consistent employee information
- Master data maintenance, errors monitoring and handling,
- Handling customer queries related to area of responsibility including escalations
- Collaborates with Technology teams in resolution of technical issues related to HR systems
- Partners with other HR team members to ensure correct data and process flows in HR systems
- Demonstrates working knowledge of standard practices, procedures and systems
- Identifies inefficiencies and assess opportunities for improvement within assigned scope
- Performs testing, training, documentation and ongoing support to users, particularly during system changes and upgrades
- Updates operating documentation and Knowledge Management articles for HR systems support.
- Takes part in projects of varied complexity, acting as project lead for selected areas
Required Knowledge & Skills and/or Related Experience:
- A minimum of 2 years of related experience
- Working knowledge and working experience in HRIS tools is required.
- Experience with SuccessFactors, Workday, SAP HR, ServiceNow is additional benefit
- A "driver" personality - constantly pushing toward clarity and delivery
- Strong interpersonal skills and the ability to interact at all levels of the organization with diplomacy, confidentiality and professionalism
- High level of attention to detail and accuracy
- Good time management - which allows you to manage your own time and meet tight deadlines even under time pressure;
- Strong organization skills and ability to effectively prioritize
- Good communication skills
- Ability to solve problems and challenge status-quo
- Strong work ethic and ability to work flexible hours based on needs
- MS Office - intermediate level
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