HR Employee Services Specialist

3 weeks ago

Kuala Lumpur, Malaysia British American Tobacco Full time

**BAT is evolving at pace - truly like no other organisation.**

**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey**

**BAT DIGITAL BUSINESS SOLUTIONS** **IS LOOKING FOR A HR EMPLOYEE SERVICES SPECIALIST**

**SENIORITY LEVEL**:Non-Management

**FUNCTION**: Human Resources

**SALARY RANGE**:Starting at** **RM 3,900 + excellent benefits + market leading bonus

**LOCATION**:Sunway Geo Tower, Bandar Sunway

The role is responsible to work on Tier 1 and Tier 2 Employee services related service requests sent by stakeholders, answers Employee queries related to Tier 1 & Employee Admin matters. This provides Employee services related expertise, ensuring that all administration processes are driven and aligned to BAT’s business strategy and resourcing needs.

**Reports to**:Employee Services Team Lead

**Reporting Level**:Individual Contributor

**Geographic Scope**:APME

**What you will be accountable for**
- Employee Services resource aligned to Tier 1 & Tier 2 Employee service specialism accountable for ensuring that relevant processes are delivered effectively and always provides excellent Customer services, ensure all key deliverables are achieved for Employee Services scope
- Expected to work on Tier 1 & Tier 2 Employee Services requests sent by the stakeholders and answers Employee queries related to Employee Services scope
- Provides Employee Services related expertise, ensuring that all administration processes are driven and aligned to BAT’s business strategy and resourcing needs
- Works closely with stakeholders to deliver HR strategy, processes, and ad hoc project support assigned by Line Manager and Operation Lead
- Uses HR procedures and guidance available to them to handle the processing of data changes, entry, and workflow within technology solutions
- Assess own performance against service standards to ensure that support and services are provided in line with established SLAs & KPIs
- Maintains data configuration, ensuring employee data sync between SuccessFactors and other HR systems
- Ensures the confidentiality of personnel records in close coordination with HR technology lead and ensures that the appropriate security is in place for accessing HR data
- Delivers the regular reconciliation of HR data
- Sees opportunities to improve specialist services and processes and brings up appropriately (Continuous Improvement Opportunities i.e. CI)
- Delivers data management services to meet established targets through continuous evaluation, quality assurance and focused improvement efforts

**Essential experience, skills and knowledge**
- Equipped with a Bachelor's Degree in Human Resources, Business Administration or equivalent
- At least 1.5 years of experience in Employee Lifecycle area/Generalist/HR Data Management
- Attention to details and ability to produce accurate work
- Good knowledge in Microsoft Excel
- Experiences with SuccessFactors is an added advantage
- Strong work ethic with a positive attitude and good analytical skills
- Solid customer service mind set with good communication and excellent problem-solving skills
- Possesses high degree of professionalism, perseverance, and grace in servicing clients
- Resourceful, proactive, attention to details and a good team player
- Willing to support on Public Holidays on a rotation basis

**Beneficial**
- Experienced with Regional HRSS is a plus
- Strong in data management & HR processes are added advantage

**WE ARE BAT**

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. **See what is possible for you at BAT.**
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women’s Day Best Practice winner
- Seal Award winner - one of 50 most sustainable companies

**BELONGING, ACHIEVING, TOGETHER**

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. **Come bring your difference

  • HR Specialist, Employee

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GEA Group Full time

    HR Specialist, Employee & Manager Services (China):GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA's success - come and join them We offer interesting and challenging tasks, a positive...

  • HR Employee Services Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia British American Tobacco Full time

    BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT DIGITAL BUSINESS SOLUTIONS IS LOOKING FOR A HR EMPLOYEE SERVICES SPECIALISTSENIORITY LEVEL:Non-ManagementFUNCTION: Human ResourcesSALARY...

  • Employee Services Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT DIGITAL BUSINESS SOLUTIONS** **IS LOOKING FOR A HR EMPLOYEE SERVICES SPECIALIST** **SENIORITY LEVEL: Experienced **Non** -...

  • Employee Services Specialist

    2 days ago

    Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT DBS** **IS LOOKING FOR AN EMPLOYEE SERVICES SPECIALIST** **SENIORITY LEVEL**:Non - Management **FUNCTION**: Digital Business...

  • HR Specialist, Employee

    3 weeks ago

    Kuala Lumpur, Malaysia GEA Group Full time

    **HR Specialist, Employee & Manager Services (China)**: GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success - come and join them! We offer interesting and challenging tasks, a...

  • Employee Services Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia British American Tobacco Full time

    BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT DIGITAL BUSINESS SOLUTIONS IS LOOKING FOR A HR EMPLOYEE SERVICES SPECIALISTSENIORITY LEVEL:Experienced Non - Management**FUNCTION: Human...

  • Employee Services Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia British American Tobacco Full time

    BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT DIGITAL BUSINESS SOLUTION IS LOOKING FOR AN EMPLOYEE SERVICES SPECIALIST - JAPANESE SPEAKERSENIORITY LEVEL:Entry LevelFUNCTION: Human...

  • HR Employee Services Specialsit

    4 weeks ago

    Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT **DIGITAL BUSINESS SOLUTIONS **IS LOOKING FOR HR EMPLOYEE SERVICES SPECIALIST** **SENIORITY...

  • HR Employee Services Specialsit

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia British American Tobacco Full time

    BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT DIGITAL BUSINESS SOLUTIONS IS LOOKING FOR HR EMPLOYEE SERVICES SPECIALISTSENIORITY LEVEL:Non-ManagementFUNCTION: Human ResourcesSALARY...

  • HR Specialist

    3 weeks ago

    Kuala Lumpur, Malaysia Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** Location: Kuala Lumpur, Malaysia Company: Nestrade (Nestlé Global Procurement Division) Act. Rate: Full-Time 100 % Type of contact: Permanent contract Genuine opportunities for career and personal development Modern “smart office” locations providing agile & collaborative workspaces Dynamic international working...

  • Employee Services Specialist

    2 days ago

    Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT DBS** **IS LOOKING FOR AN EMPLOYEE SERVICES SPECIALIST (INDONESIAN SPEAKING)** **SENIORITY LEVEL**:Non -...

  • Employee Services Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT **DIGITAL BUSINESS SOLUTION **IS LOOKING FOR A**N EMPLOYEE SERVICES SPECIALIST - JAPANESE SPEAKER **SENIORITY LEVEL**:Entry...

  • HR Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Nestle Operational Services Worldwide SA Full time

    Position SnapshotLocation: Kuala Lumpur, MalaysiaCompany: Nestrade (Nestlé Global Procurement Division)ActRate:Full-Time 100 %Type of contact: Permanent contractGenuine opportunities for career and personal developmentModern "smart office" locations providing agile & collaborative workspacesDynamic international working environmentAttractive additional...

  • HR Executive

    2 weeks ago

    Kuala Lumpur, Malaysia Kerry Full time

    **Requisition ID** 52117 **Position Type** FT Permanent **Recruiter **#LI-CF1 **Posting Type** LI **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of...

  • Gbs - Employee Relations Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia Kerry Full time

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

  • HR Services Specialist

    3 weeks ago

    Kuala Lumpur, Malaysia Wilhelmsen Full time

    Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. We are looking for a passionate HR Services Specialist who will be working with Wilhelmsen Ship Management, a comprehensive global maritime group providing over half of the merchant fleet with essential products and...

  • HR Services Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Ideal Reliance Sdn Bhd Full time

    Role Summary:As a People Operations Specialist, you will work within the Global HR Delivery Center Team and will be reporting to the Global Delivery Center - Team Lead. You will involves providing support to HR related request such as general policy queries and related employee life cycle actions.Essential Responsibilities: Demonstrating high proficiency in...

  • People Services Specialist

    3 weeks ago

    Kuala Lumpur, Malaysia Dentsu Aegis Network Full time

    The purpose of this role is to deliver transactional and specialist HR services. The Advisor is customer focussed and has a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect, engage and collaborate with employees. Always operating with...

  • HR Executive

    2 weeks ago

    Kuala Lumpur, Malaysia Kerry Full time

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

  • Employee Lifecycle Specialist

    1 week ago

    Kuala Lumpur, Malaysia Kerry Full time

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...