Customer Relationship

2 weeks ago


Kuala Lumpur, Malaysia Finmon Enterprise Full time

**Job Vacancy: Customer Relationship**

No experience required, as on-the-job training will be provided. Join our team today

Working Hours:

- Monday to Friday, from 9:30 am to 6:30 pm

Office Location:

- KL Eco City (Walking distance to LRT/KTM Abdullah Hukum, Mid Valley & The Gardens Mall)

Job Description and Key Responsibilities:

- Handling customer and addressing their queries and concerns with accuracy and satisfaction.
- Proactively calling clients to inform them about new products, services, and policies.
- Keeping customers informed about in-house campaigns and promotions by reviewing their accounts.
- Collaborating with other backend department professionals to improve overall customer service quality.

Skills required:

- Excellent communication skills and a strong team player.
- Highly organized and detail-oriented.
- Committed to working effectively within a team.

Supplemental Pay Types:

- Allowance
- Performance Bonus
- Annual leave

**Experience**:

- Preferred 1-year experience in Customer Services/Care, but fresh graduates are also encouraged to apply

Languages:

- Chinese (Compulsory)
- English (preferred)
- Malay or any other languages would be a plus

**Salary**: RM2,800.00 - RM4,800.00 per month

**Education**:

- At least SPM qualifications

**Job Types**: Full-time, Fresh graduate

Pay: RM2,500.00 - RM5,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)



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