~customer Success Specialist

3 weeks ago


Bayan Lepas, Malaysia Teleperformance Malaysia Full time

Job code:ID-T1A-CSS-JP-0930-001

日本語話せる方ぜひご応募ください!給料は交渉可能!

~Responsibilities~
- Identify customer needs and assist them in using specific features and functionalities in the social media platform
- Follow-up with customers to ensure their technical issues are resolved
- Become and remain knowledgeable about social media products and community standards

~Requirements~
- Near Native: Must have JLPT N1 - N2 or has working experience in Japan (required a certification)
- Possess professional customer service skills; solutions mindset, multi-tasking, passion for customers and ability to deliver exemplary customer experience.
- Prior working experiences in customer-oriented product environment, consulting, or operations role
- Ability to follow process and collaborate effectively to work in a team
- Excellent written and communication skills in native and English language

日本語を使って仕事をしたい方大歓迎!

【勤務時間】
月-日 7:00 - 20:00

【休日】
・病欠休暇(14日)
・有給休暇(10日)
・入院休暇(40日)
・慶弔休暇
・産前産後休暇

**Salary**: From RM5,500.00 per month



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