Customer Success Specialist

**Job Highlights** - Join an International Company with a dynamic, youthful workplace. - Premium workspaces - On site Trainings & Career Development **Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued...

Overview The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. Your Responsibilities - Proven experience in customer-facing roles (phone,...

Purpose As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. Job Scope - Compose thoughtful, personalized responses for a variety of customer request -...

**Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. **Your Responsibilities** - Proven experience in customer-facing roles...

**仕事内容**: オフィス：ペナン（６か月間はオフィスで働きますが、ご自身のパフォーマンスや上司がOKを出せば在宅で仕事が可能） みんながよく知っている大手のSNSのサービスにおけるカスタマーサポート業務 【カスタマーサクセススペシャリスト】 某大手SNSで�...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: customer success customer support The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives...

**Job Title: Customer Success Specialist (English + Mandarin + Conversational Cantonese)** **Salary: RM3300 + RM300 (Basic + Language Allowance)** Are you a dynamic individual with exceptional communication skills in English, Mandarin, and Conversational Cantonese? Do you have a passion for providing outstanding customer experiences and helping people...

About the RoleThe successful candidate will be responsible for supporting customers in placing online orders, processing payments, and safeguarding confidential client information.Key responsibilities include:Providing timely support to customers through inbound phone calls and email.Supporting customers to mitigate the risk of damage to the client's brand...

Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible...

International Customer Support SpecialistAs an International Customer Support Specialist at Toll Group, you will play a critical role in ensuring the success of our global logistics operations. Your primary responsibility will be to provide exceptional customer support to our clients, responding to queries, resolving issues, and maintaining accurate records....

Welcome to LCSC ElectronicsWe're an innovative electronic components distributor focused on delivering top-notch products and services to our customers. As our Sales Account Manager, you'll be instrumental in achieving revenue targets and fostering customer satisfaction.Your Key Responsibilities:Drive sales growth by expanding into new markets and nurturing...

Responsibilities and Accountabilities: - Support customers to place online orders with the client. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty. - Identify and escalate priority issues through appropriate channels as and when necessary. - Work harmoniously with other team members to identify...

Responsibilities: - Compose thoughtful, personalized responses for a variety of customer request - Triage incoming requests and spot trends in customer issues to flag for the rest of the team - Identify, reproduce and document bugs for the engineering teams - Make active contributions to help achieve team goals and successes - Contribute to the ongoing...

**Education background**: - Degree or Diploma in Banking or Finance preferred. - Must have B2 level English Language proficiency. **Minimum Skills Required**: - 1 year work experience in Fintech, Banking and Finance industry. - Call center experience is preferred. - Decision-making skills and analytical skills are highly needed competencies due to nature...

**Responsibilities**: - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty. - Identify and escalate priority issues through appropriate...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Thai - **Job Details** - Company: Top BPO Malaysia - Job Title: Customer Success Specialist - Thai English Speaking - Location: GBS, Bayan Lepas,...

Job code：ID-T1A-CSS-JP-0930-001 日本語話せる方ぜひご応募ください！給料は交渉可能！ ~Responsibilities~ - Identify customer needs and assist them in using specific features and functionalities in the social media platform - Follow-up with customers to ensure their technical issues are resolved - Become and remain knowledgeable...

Job OverviewWe are seeking a highly skilled Mandarin Speaking Customer Success Specialist to join our team at Agensi Pekerjaan JobScoper Sdn. Bhd.This role involves providing exceptional customer service, ensuring timely support to customers through various communication channels, and maintaining the highest quality of service.

What We OfferAs a Bilingual Customer Experience Specialist, you will enjoy:Medical and Insurance Coverage.EPF, Socso, EIS, etc.Medical Leave.Additionally, you will have the opportunity to receive world-class training in soft skills, systems, SOPs, and product knowledge, which will enhance your career growth and development.

Positions: Customer Success Specialist Languages: English and Mandarin (Traditional) 5 working days (Rotational Shift) Responsibilities:Your role will involve handling customer requests, addressing their concerns, and offering detailed information in response to inquiries Requirements:Must be able to speak, read and write in English, and Mandarin **Job...