Customer Service Executive
2 weeks ago
Our cozy office, situated at Megan Avenue II, boasts a prime location that offers convenient accessibility via both the LRT KLCC and MRT Ampang Park. We practice work-life balance, ensuring that our employees have the flexibility to maintain a healthy equilibrium between their professional and personal lives. Moreover, our colleagues in the office embody a culture of warmth and camaraderie, as they are not only nice and friendly but also ever ready to lend a helping hand. Job Descriptions: Plan and provide an excellent customer experience for all interactions. Knowing our products inside and out to provide support to enquiries on promotions, products, and services through various channels. Assist in raising engagement levels between StemLife and customers through active promotions or calls. Identify and assess customers' needs to achieve satisfaction. Responding promptly to resolve customer complaints, feedback, and all difficult customer enquiries results in an increase in customer satisfaction and promotes customer retention. Responsible for the Mandarin or Cantonese market. Provide pre-sales support. Any other ad hoc duties that may be assigned by the line manager from time to time. Job Requirements: Minimum Certificate or Diploma in Mass Communication, Business Administration, or equivalent. Fresh graduates are encouraged to apply. 1-3 years’ working experience in customer service, sales support, or a call centre will be an advantage. Fluent in English and Bahasa Melayu (Mandarin and Cantonese speaking is an advantage). Must be proficient in MS Office, i.e., Word, Excel, and PowerPoint, and have client relationship management knowledge.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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Telemarketer / Customer Service
2 weeks ago
Kuala Lumpur, Malaysia Bank Call Center Customer Service Full time**Responsibilities**: - RM500 - to - RM5000Benefits
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Operations Executive
2 weeks ago
Kuala Lumpur, Malaysia Carleton Executive Search Full time**OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time**Main Job Tasks and Responsibilities**: - Provide knowledgeable answers to questions about product, pricing, and availability. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Maintain customer databases. - Communicate and coordinate with internal departments. - Provide feedback on the efficiency of the customer service...
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Customer Service Officer
3 hours ago
Kuala Lumpur, Malaysia NR Service Consultancy Full timeJOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...
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Executive, Customer Service
3 hours ago
Kuala Lumpur, Malaysia Malacca Securities Sdn Bhd Full timeJOB RESPONSIBILITIES: Responding to customer enquiries: A Customer Service Executive would need to respond to enquiries and concerns raised by customers. Customer inquiries may include the onboarding requirements, events & campaign details, fee structure, product features and etc. Resolving customer issues: In case of any disputes or issues, the Customer...
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Customer Service Executive
9 minutes ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAt Prudential Hong Kong Limited, we are committed to providing world-class customer service. We seek an exceptional Customer Service Executive to join our team in the Contact Centre.The role of a Customer Service Executive is to deliver outstanding customer experiences through effective telephone servicing. This involves meeting and exceeding customer...
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Customer Service Executive
1 week ago
Kuala Lumpur, Malaysia PERSOLKELLY Malaysia Full timeAttractive remuneration **Position: Customer Service Executive, Senior Executive** - Responsible for attending customer complaints and customer liaison to ensure customer requirements are met. - Offer reasonable alternatives to resolve customer complaints promptly and professionally. - Implement and efficient follow-up practice with the objective to deliver...
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia DHL Full timeWe are currently seeking a **Customer Service Executive **to join DHL eCommerce Solutions Malaysia! The **Customer Service Executive **will be responsible to deliver the full spectrum of DHL eCommerce Customer Service by providing professional, responsive and reliable service to our customers; contacting us through the various interaction channels....
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Customer Service Specialist
2 weeks ago
Kuala Lumpur, Malaysia CEMPAKA Service sdn bhd Full timeGood communication with customers through understanding their requirements and needs - Answering the telephone and manage customers inquiries **Requirements**: - Minimum SPM and above - Good interpersonal and communication skills. **Job Types**: Full-time, Permanent **Salary**: RM3,800.00 - RM5,800.00 per month Schedule: - Monday to...
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Customer Services Executive
2 weeks ago
Kuala Lumpur, Malaysia KIDOCODE SDN BHD Full timeWe are looking for talented Customer Services familiar with Customer Services Executive. Must work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Customer Service Executive often provide technical support to customers with the goal to keep customers satisfied with the...
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Customer Service Executive
4 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Native Korean - **Requirements** Diploma Minimum 1-year call centre experience Ready and available to work in KL...
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Customer Service Executive
3 weeks ago
Kuala Lumpur, Malaysia Dytan Health On-line Full time**Responsibilities**: - Job Description**Responsibilities**: - Coordinate appointments for medical examinations and dispatch of timely reports to corporate clients. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Handle customer inquiries and resolve problems. - Assist in overall...
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Customer Service Executive
3 weeks ago
Kuala Lumpur, Malaysia The Makeover Guys Full time**The Role**: As the Customer Service Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. Your work will directly impact the image of The Makeover Guys. **What You’ll Do**: - Provide professional customer service for...
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Customer Service Executive
4 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Mobile Communications Communication Skills Customer oriented Customer service advisor...
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin - Mandarin - CS Travel* Language - Mandarin + English Role: Customer Service Location: Cyberjaya, Malaysia Shift Timing: 24*7...
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia EQUILOGICS Full time**Key Responsibilities**: - Provide accurate information to resolve issues that arise. - Execute timely reports and analysis on Contact Center (CC) Operations. - Adhere to Quality Assurance standards. - Follow the duty roster set by the Supervisor. - Attend regular customer service training, telephone etiquettes, and briefings. - Assist in the preparation...
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Customer Service Executive
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAt Prudential Hong Kong Limited, we are seeking a highly motivated and customer-focused Customer Service Executive to join our team.Job Description:The successful candidate will be responsible for providing world-class customer service via telephone, managing customer expectations, and displaying ownership for customer requests.Deliver exceptional customer...
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Customer Service Executive
1 week ago
Kuala Lumpur, Malaysia Dytan Health On-line Full timeJob Description **Responsibilities**: Coordinate appointments for medical examinations and dispatch of timely reports to corporate clients. Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. Handle customer inquiries and resolve problems. Assist in overall administrative duties. Handle inbound...
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Customer Service Executive
4 weeks ago
Kuala Lumpur, Malaysia Dytan Health On-Line Full time**Responsibilities** - Handle inbound & outbound calls - Coordinate appointments for medical examinations and dispatch of timely reports to corporate clients. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Handle customer inquiries and resolve problems. - Assist in overall...
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Customer Service Executive
4 weeks ago
Kuala Lumpur, Malaysia Dytan Health On-Line Full time**Responsibilities** - Handle inbound & outbound calls - Coordinate appointments for medical examinations and dispatch of timely reports to corporate clients. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Handle customer inquiries and resolve problems. - Assist in overall...