Hotel Receptionist
7 months ago
**Job description**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates, and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
**Requirements and skills**
- Work experience as a Hotel Front Desk (Mobile), Receptionist, or similar role
- Understanding of how travel planning websites operate, like Booking, Agoda and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- PREFERABLY MALAYSIAN
- PREFERABLY 20-35 years old
- Have **OWN TRANSPORT & VALID DRIVING LICENSE**
**Job Types**: Full-time, Permanent
**Salary**: RM1,800.00 - RM2,000.00 per month
**Benefits**:
- Opportunities for promotion
**Supplemental pay types**:
- Overtime pay
- Yearly bonus
**Ability to commute/relocate**:
- JB area : Reliably commute or planning to relocate before starting work (required)
**Schedule**:
- Rotational shift
**Job Types**: Full-time, Permanent
Pay: RM1,800.00 - RM2,000.00 per month
**Benefits**:
- Opportunities for promotion
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
-
Hotel Receptionist
6 months ago
Johor Bahru, Malaysia Agensi Perkerjaan Hirexpert Sdn Bhd Full time**Overall Responsibility**: Providing exceptional customer service, managing reservations, handling administrative tasks, ensuring guest satisfaction. **Key Areas of Responsibility**: - Greet guests warmly and assist them with check-in and check-out procedures. - Handle guest inquiries and provide information about hotel facilities, services, and local...
-
Hotel Receptionist
7 months ago
Johor Bahru, Malaysia Agensi Perkerjaan Hirexpert Sdn Bhd Full time**Overall Responsibility**: Providing exceptional customer service, managing reservations, handling administrative tasks, ensuring guest satisfaction. **Key Areas of Responsibility**: - Greet guests warmly and assist them with check-in and check-out procedures. - Handle guest inquiries and provide information about hotel facilities, services, and local...
-
Hotel Receptionist
7 months ago
Johor Bahru, Malaysia Agensi Perkerjaan Hirexpert Sdn Bhd Full time**Overall Responsibility**: Providing exceptional customer service, managing reservations, handling administrative tasks, ensuring guest satisfaction. **Key Areas of Responsibility**: - Greet guests warmly and assist them with check-in and check-out procedures. - Handle guest inquiries and provide information about hotel facilities, services, and local...
-
Hotel Receptionist
6 months ago
Johor Bahru, Malaysia Agensi Perkerjaan Hirexpert Sdn Bhd Full time**Overall Responsibility**: Providing exceptional customer service, managing reservations, handling administrative tasks, ensuring guest satisfaction. **Key Areas of Responsibility**: - Greet guests warmly and assist them with check-in and check-out procedures. - Handle guest inquiries and provide information about hotel facilities, services, and local...
-
Hotel Receptionist
6 months ago
Johor Bahru, Malaysia Hirehub Management Sdn Bhd Full time**Requirements** - Fresh graduate are encourage to apply. - Literate computer. - Proficient in English, fluency in another language would be advantageous. - Excellent hands-on skills with eye for details - Ability to work independently. - Positive attitude and responsible character. - Pleasant personality with focus on excellence in customer service. - Prior...
-
Hotel Receptionist
6 months ago
Johor Bahru, Malaysia Hirehub Management Sdn Bhd Full time**Requirements** - Fresh graduate are encourage to apply. - Literate computer. - Proficient in English, fluency in another language would be advantageous. - Excellent hands-on skills with eye for details - Ability to work independently. - Positive attitude and responsible character. - Pleasant personality with focus on excellence in customer service. - Prior...
-
Front Desk Receptionist
6 months ago
Johor Bahru, Malaysia Yangtze Hotel Full time_**Front Desk Receptionist (noon shift)**_ **Requirements**: - Age between 20 to 45 years old. - Have relevant experience in hotel or customer service field. - With basic computer knowledge (Excel and Word) - Able to communicate in English, Malay and Chinese. - Be responsible, polite and have good communicating skill. **Salary**: - Basic RM1700 to...
-
Hotel Receptionist
6 months ago
Johor Bahru, Malaysia Hirehub Management Sdn Bhd Full time**Responsibilities**: - Greet and assist visitors in a professional and friendly manner. - Manage incoming calls, directing them to the appropriate personnel. - Perform necessary registration and security clearance for guests. - Maintain a clean and tidy environment at reception, meeting rooms and pantry. - Ensure office is well kept and meeting rooms are...
-
Duty Manager
6 months ago
Johor Bahru, Malaysia GoodHope Hotel Skudai Johor Bahru Full timeCheerful personality Able to lead a team Advantage if with experience in customer service Familiar with Front Office / Reception Operations Customer Orientated **Job Types**: Full-time, Permanent **Benefits**: - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental pay types: - Overtime...
-
Admin Assistant Receptionist
6 months ago
Johor Bahru, Malaysia Netherlands Maritime University College Full time**Key Responsibilities: Admin Assistant cum Receptionist** - Perform general reception responsibilities such as answering incoming calls, handling queries and transferring calls - Greeting, welcoming and directing the visitors appropriately and notifies the company personnel of the visitors arrival - Coordinate the administrative reception of visitors...
-
Hotel Receptionsist
6 months ago
Johor Bahru, Malaysia Agensi Perkerjaan Hirexpert Sdn Bhd Full time**Responsibilities**: - Greet and assist visitors in a professional and friendly manner. - Manage incoming calls, directing them to the appropriate personnel. - Perform necessary registration and security clearance for guests. - Maintain a clean and tidy environment at reception, meeting rooms and pantry. - Ensure office is well kept and meeting rooms are...
-
Sales Coordinator
6 months ago
Johor Bahru, Malaysia GoodHope Hotel Skudai Johor Bahru Full timeCheerful personality Advantage if with experience in customer service **Job Types**: Full-time, Permanent **Benefits**: - Opportunities for promotion - Professional development Schedule: - Day shift Supplemental pay types: - Overtime pay **Education**: - STM/STPM (preferred) **Experience**: - Receptionist: 1 year (preferred)
-
Security Supervisor
6 months ago
Johor Bahru, Malaysia GoodHope Hotel Skudai Johor Bahru Full timeCheerful personality Advantage if with experience in Security Company Integrity Able to lead a Team Familiar with Emergency Response Tasks Observant **Job Types**: Full-time, Permanent **Benefits**: - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental pay types: - Overtime pay **Education**: -...
-
Customer Service
6 months ago
Johor Bahru, Malaysia ANGGUN MEDI-KLINIK Full timeMeeting and greeting clients. - Handle and organize patients' booking date - Handle and registering patients' database - Answering phone calls - Processing sales transactions for medications and other services. - Organizing and printing out prescription labels. - Ensure reception area is tidy and presentable **Requirements**: - Proven work experience as a...
-
Asset Management Administrative Assistant
6 months ago
Johor Bahru, Malaysia Ditrolic Energy Full timeDuties and responsibilities - Provide day-to-day general administrative and coordination support to the asset management and service team and assist in preparation of status reports, inventory tracking, tools and equipment calibration, procurement processes liaisons etc. - Administer the Service team with updating the SalesForce software to ensure...