Hotel Receptionist
7 months ago
**Overall Responsibility**:
Providing exceptional customer service, managing reservations, handling administrative tasks, ensuring guest satisfaction.
**Key Areas of Responsibility**:
- Greet guests warmly and assist them with check-in and check-out procedures.
- Handle guest inquiries and provide information about hotel facilities, services, and local attractions.
- Process reservations, cancellations, and modifications accurately and efficiently. - Ensure the front desk area is clean, organized, and presentable at all times.
- Manage guest accounts and process payments in accordance with hotel procedures. - Respond to guest complaints and concerns promptly and professionally, escalating issues as needed.
- Maintain knowledge of hotel policies, procedures, and emergency protocols.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- Assist with administrative tasks such as answering phones, handling mail, and maintaining records.
- Uphold high standards of customer service and hospitality at all times.
**Job Requirement**:
- Have a **minimum of two (2) years of experience working as a hotel receptionist.**:
- **Fluent in English, **both spoken and written.
- Minimum SPM qualification or equivalent.
- **Basic computer knowledge.**:
- Excellent communication and interpersonal skills.
- Strong attention to detail and problem-solving abilities.
- Positive attitude and a willingness to learn and adapt.
Pay: RM1,500.00 - RM2,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
**Experience**:
- hotel receptionist: 2 years (required)
-
Hotel Receptionist
6 months ago
Johor Bahru, Malaysia Agensi Perkerjaan Hirexpert Sdn Bhd Full time**Overall Responsibility**: Providing exceptional customer service, managing reservations, handling administrative tasks, ensuring guest satisfaction. **Key Areas of Responsibility**: - Greet guests warmly and assist them with check-in and check-out procedures. - Handle guest inquiries and provide information about hotel facilities, services, and local...
-
Hotel Receptionist
7 months ago
Johor Bahru, Malaysia Agensi Perkerjaan Hirexpert Sdn Bhd Full time**Overall Responsibility**: Providing exceptional customer service, managing reservations, handling administrative tasks, ensuring guest satisfaction. **Key Areas of Responsibility**: - Greet guests warmly and assist them with check-in and check-out procedures. - Handle guest inquiries and provide information about hotel facilities, services, and local...
-
Hotel Receptionist
6 months ago
Johor Bahru, Malaysia Agensi Perkerjaan Hirexpert Sdn Bhd Full time**Overall Responsibility**: Providing exceptional customer service, managing reservations, handling administrative tasks, ensuring guest satisfaction. **Key Areas of Responsibility**: - Greet guests warmly and assist them with check-in and check-out procedures. - Handle guest inquiries and provide information about hotel facilities, services, and local...
-
Hotel Receptionist
6 months ago
Johor Bahru, Malaysia Hirehub Management Sdn Bhd Full time**Requirements** - Fresh graduate are encourage to apply. - Literate computer. - Proficient in English, fluency in another language would be advantageous. - Excellent hands-on skills with eye for details - Ability to work independently. - Positive attitude and responsible character. - Pleasant personality with focus on excellence in customer service. - Prior...
-
Hotel Receptionist
6 months ago
Johor Bahru, Malaysia Hirehub Management Sdn Bhd Full time**Requirements** - Fresh graduate are encourage to apply. - Literate computer. - Proficient in English, fluency in another language would be advantageous. - Excellent hands-on skills with eye for details - Ability to work independently. - Positive attitude and responsible character. - Pleasant personality with focus on excellence in customer service. - Prior...
-
Front Desk Receptionist
6 months ago
Johor Bahru, Malaysia Yangtze Hotel Full time_**Front Desk Receptionist (noon shift)**_ **Requirements**: - Age between 20 to 45 years old. - Have relevant experience in hotel or customer service field. - With basic computer knowledge (Excel and Word) - Able to communicate in English, Malay and Chinese. - Be responsible, polite and have good communicating skill. **Salary**: - Basic RM1700 to...
-
Hotel Receptionist
7 months ago
Johor Bahru, Malaysia GFG HOME REALTY SDN BHD Full time**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...
-
Hotel Receptionist
6 months ago
Johor Bahru, Malaysia Hirehub Management Sdn Bhd Full time**Responsibilities**: - Greet and assist visitors in a professional and friendly manner. - Manage incoming calls, directing them to the appropriate personnel. - Perform necessary registration and security clearance for guests. - Maintain a clean and tidy environment at reception, meeting rooms and pantry. - Ensure office is well kept and meeting rooms are...
-
Duty Manager
6 months ago
Johor Bahru, Malaysia GoodHope Hotel Skudai Johor Bahru Full timeCheerful personality Able to lead a team Advantage if with experience in customer service Familiar with Front Office / Reception Operations Customer Orientated **Job Types**: Full-time, Permanent **Benefits**: - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental pay types: - Overtime...
-
Admin Assistant Receptionist
6 months ago
Johor Bahru, Malaysia Netherlands Maritime University College Full time**Key Responsibilities: Admin Assistant cum Receptionist** - Perform general reception responsibilities such as answering incoming calls, handling queries and transferring calls - Greeting, welcoming and directing the visitors appropriately and notifies the company personnel of the visitors arrival - Coordinate the administrative reception of visitors...
-
Hotel Receptionsist
6 months ago
Johor Bahru, Malaysia Agensi Perkerjaan Hirexpert Sdn Bhd Full time**Responsibilities**: - Greet and assist visitors in a professional and friendly manner. - Manage incoming calls, directing them to the appropriate personnel. - Perform necessary registration and security clearance for guests. - Maintain a clean and tidy environment at reception, meeting rooms and pantry. - Ensure office is well kept and meeting rooms are...
-
Sales Coordinator
6 months ago
Johor Bahru, Malaysia GoodHope Hotel Skudai Johor Bahru Full timeCheerful personality Advantage if with experience in customer service **Job Types**: Full-time, Permanent **Benefits**: - Opportunities for promotion - Professional development Schedule: - Day shift Supplemental pay types: - Overtime pay **Education**: - STM/STPM (preferred) **Experience**: - Receptionist: 1 year (preferred)
-
Security Supervisor
6 months ago
Johor Bahru, Malaysia GoodHope Hotel Skudai Johor Bahru Full timeCheerful personality Advantage if with experience in Security Company Integrity Able to lead a Team Familiar with Emergency Response Tasks Observant **Job Types**: Full-time, Permanent **Benefits**: - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental pay types: - Overtime pay **Education**: -...
-
Customer Service
6 months ago
Johor Bahru, Malaysia ANGGUN MEDI-KLINIK Full timeMeeting and greeting clients. - Handle and organize patients' booking date - Handle and registering patients' database - Answering phone calls - Processing sales transactions for medications and other services. - Organizing and printing out prescription labels. - Ensure reception area is tidy and presentable **Requirements**: - Proven work experience as a...
-
Asset Management Administrative Assistant
6 months ago
Johor Bahru, Malaysia Ditrolic Energy Full timeDuties and responsibilities - Provide day-to-day general administrative and coordination support to the asset management and service team and assist in preparation of status reports, inventory tracking, tools and equipment calibration, procurement processes liaisons etc. - Administer the Service team with updating the SalesForce software to ensure...