Customer Service Executive
3 weeks ago
**JOB REQUIREMENTS**:
No work experience required.
- Full-Time position(s) available.
- Required languages: Native proficiency in **English and Mandarin** to support SG & MY Markets
- Fresh graduate are welcome to apply
- Willing to work on public holidays and weekends
- Working hours: Rotating Shift (24/7)
- Office-based position
**JOB RESPONSIBILITIES**:
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide resolution
- Listen attentively to customer needs and concerns demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain a deep understanding of our standard operating procedures (SOP) to ensure highest and most accurate form of support.
**BENEFITS**:
- Opportunity to immerse yourself in a Global Company to work on a MNC Company
- Annual leave & medical leave entitlement
- Medical Insurance
- Cross culture & fun working environment
-
Telemarketer / Customer Service
2 weeks ago
Kuala Lumpur, Malaysia Bank Call Center Customer Service Full time**Responsibilities**: - RM500 - to - RM5000Benefits
-
Operations Executive
2 days ago
Kuala Lumpur, Malaysia Carleton Executive Search Full timeThe Operation Executive will assist with both Warehouse and related customer service. **Qualifications/Experience**: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. **Job Requirements**: - Meticulous and detailed...
-
Operations Executive
2 weeks ago
Kuala Lumpur, Malaysia Carleton Executive Search Full time**OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...
-
Customer Service Executive
1 day ago
Kuala Lumpur, Malaysia Taiwanmania.com International Travel Service Co., Ltd. Full time**About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...
-
Customer Service Associate
2 days ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full time**Your Roles include**: - Attending to incoming calls promptly, courteously in a competent and professional manner. - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...
-
Customer Service Representative
2 days ago
Kuala Lumpur, Malaysia Brandt Business Service Full time**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time**Main Job Tasks and Responsibilities**: - Provide knowledgeable answers to questions about product, pricing, and availability. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Maintain customer databases. - Communicate and coordinate with internal departments. - Provide feedback on the efficiency of the customer service...
-
Customer Service Officer
3 days ago
Kuala Lumpur, Malaysia NR Service Consultancy Full timeJOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...
-
Executive, Customer Service
3 days ago
Kuala Lumpur, Malaysia Malacca Securities Sdn Bhd Full timeJOB RESPONSIBILITIES: Responding to customer enquiries: A Customer Service Executive would need to respond to enquiries and concerns raised by customers. Customer inquiries may include the onboarding requirements, events & campaign details, fee structure, product features and etc. Resolving customer issues: In case of any disputes or issues, the Customer...
-
Customer Service Executive
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAt Prudential Hong Kong Limited, we are committed to providing world-class customer service. We seek an exceptional Customer Service Executive to join our team in the Contact Centre.The role of a Customer Service Executive is to deliver outstanding customer experiences through effective telephone servicing. This involves meeting and exceeding customer...
-
Customer Service
2 days ago
Kuala Lumpur, Malaysia CXL Executive Sdn Bhd Full time**Position**: Customer Service Executive **Location **:Jalan Chan Sow Lin **Working Hours **:24hours rotational / 2 days off rotational **Salary**: RM2,300 + Shift Allowance + Parking Allowance + KPI Allowance **Contract **:6 months (Renewable based on performance) - Monitor and respond to the alarm signals within service level targets. - Handle...
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia PERSOLKELLY Malaysia Full timeAttractive remuneration **Position: Customer Service Executive, Senior Executive** - Responsible for attending customer complaints and customer liaison to ensure customer requirements are met. - Offer reasonable alternatives to resolve customer complaints promptly and professionally. - Implement and efficient follow-up practice with the objective to deliver...
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia DHL Full timeWe are currently seeking a **Customer Service Executive **to join DHL eCommerce Solutions Malaysia! The **Customer Service Executive **will be responsible to deliver the full spectrum of DHL eCommerce Customer Service by providing professional, responsive and reliable service to our customers; contacting us through the various interaction channels....
-
Customer Service Specialist
3 weeks ago
Kuala Lumpur, Malaysia CEMPAKA Service sdn bhd Full timeGood communication with customers through understanding their requirements and needs - Answering the telephone and manage customers inquiries **Requirements**: - Minimum SPM and above - Good interpersonal and communication skills. **Job Types**: Full-time, Permanent **Salary**: RM3,800.00 - RM5,800.00 per month Schedule: - Monday to...
-
Customer Services Executive
2 weeks ago
Kuala Lumpur, Malaysia KIDOCODE SDN BHD Full timeWe are looking for talented Customer Services familiar with Customer Services Executive. Must work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Customer Service Executive often provide technical support to customers with the goal to keep customers satisfied with the...
-
Customer Service Executive
4 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Native Korean - **Requirements** Diploma Minimum 1-year call centre experience Ready and available to work in KL...
-
Customer Service Executive
2 hours ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Native Korean - **Requirements** Diploma Minimum 1-year call centre experience Ready and available to work in KL...
-
Customer Service Executive
3 weeks ago
Kuala Lumpur, Malaysia Dytan Health On-line Full time**Responsibilities**: - Job Description**Responsibilities**: - Coordinate appointments for medical examinations and dispatch of timely reports to corporate clients. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Handle customer inquiries and resolve problems. - Assist in overall...
-
Customer Service Executive
3 weeks ago
Kuala Lumpur, Malaysia The Makeover Guys Full time**The Role**: As the Customer Service Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. Your work will directly impact the image of The Makeover Guys. **What You’ll Do**: - Provide professional customer service for...
-
Customer Service Executive
2 days ago
Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...