Customer Service Assistant

5 months ago


Muar, Malaysia Agensi Pekerjaan Sumber ORG Sdn Bhd Full time

Job Responsibilities:

- Respond to customer inquiries and complaints in a timely and professional manner
- Resolve customer complaints and issues by investigating problems, developing solutions, and making recommendations
- Maintain accurate customer records and ensure customer data is up-to-date
- Provide feedback to management regarding customer concerns and issues
- Collaborate with others teams (sales and production)
- Assist with administrative tasks as needed

Job Requirements:

- High school diploma or equivalent; some college coursework preferred
- 1+ years of customer service experience in a manufacturing
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite
- Experience with glass manufacturing or a related industry is a plus
- **Able to communicate in Mandarin, Bahasa Malaysia and English**:

- **Working hour Monday to Friday - 8am - 5pm, Saturday 8am - 1pm**

**Open for Malaysians only

Kindly send in your updated resume to "tracylim at orgresources dot com dot my"

**Salary**: RM1,184.03 - RM2,000.00 per month

**Benefits**:

- Maternity leave

Schedule:

- Holidays

Ability to commute/relocate:

- Muar: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)



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