Customer Service Import

1 week ago


Shah Alam, Malaysia AGENSI PEKERJAAN NS SHUE Full time

JOB VACANCY

POSITION - CUSTOMER SERVICE IMPORT

LOCATION - BUKIT RIMAU, SHAH ALAM

SALARY - RM 4000

1. Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements.

2. Communicate and build good rapport and relationship with customers and agents.

3. Organize workflow to meet the time frame requirement of each shipment and monitor daily shipment update on each shipment to update customers or agents timely & accurately.

4. Monitor enquiries from customer or agent has been responded promptly and acted accordingly.

5. Liaison with customers, agents, operations and service providers on all operational related matters.

6. Arrangement and handling of special requirements /ADHOC shipment.

7. Monitor payment receive from customers and agents before shipment delivery or shipment release.

8. Monitor Bill of Lading (BL) status from customers and agents before arrival of shipment.

9. Monitor Notice of Arrival (NOA), manifest and Letter of Indemnity (LOI) with operations.

10. Submission of closed job task for invoicing purpose in a timely manner.

AGENSI PEKERJAAN NS SHUE SDN BHD.

**Salary**: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus



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