Import Customer Service

1) Dealing with local & overseas customers for import shipments. 2) Dealing with Oversea agent for export and import shipments. 3) Dealing with shipping companies on Booking and document arrangements. 4) Data key-in to Systems (In-house system, Carrier system, agent system). 5) Preparing shipment document as Bill of lading, invoices, Customs Documents and...

2. Order Processing: Coordinating the import orders received from customers, ensuring all necessary documentation is complete and accurate. This may include verifying shipping details, customs clearance requirements, and compliance with import regulations. 3. Logistics Coordination: Collaborating with internal teams and external service providers to manage...

Assist in handling export & import documentation - Handling documentation with proper procedures of import and export - Attend customer & overseas agent inquiries timely & accordingly - Understand customer requirements, resolve issues, and provide appropriate solutions to customer satisfaction - Monitor shipment status and proactively update customers on any...

**IMPORT EXECUTIVE** **(Based in HQ Setia Alam, Shah Alam, Selangor** **RESPONSIBILITIES** - Good understanding and familiar with import regulations and documentation - Handling all incoming import operations and documentation activities - Coordination with customers for all documentation related matters - Maintain close communication with customers,...

1) To carry on business as importer, exporter, distributor, manfacturer, wholesale and consult of cosmetic products, healthcare products and health food products. 2) General medical services. 3) General trading. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

Collection of maintenance/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Responsible for the creation, updating and management of files as well as key management. - Coordinate with the Project Manager, contractors and maintenance team on property...

**Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. We expedite our provisions in freight services, custom clearance, transportation arrangement, warehouse arrangement, and other wide range of value added logistics...

1. Handle export shipment and monitor the whole process to deliver the cargo to customers. 2. Accountable to deal with carrier, customers and custom broker to complete shipment and delivery process. 3. To follow up closely with external parties on container booking and the required documentations. 4. Responsible for any other ad-hoc tasks and functions as...

As a Customer Service - Call Centre Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of RM2,100 - RM2,500 is inclusive of basic salary and Other benefits. If this sounds like something you may be a good fit for,...

Duties Process Efficiency: - Perform daily operation covering order processing, purchasing, invoicing and distribution. - Handle stock replenishment routines for parts / equipment - Monitor stock aging and communicate to Sales Team - Work closely with customer, sales team, warehouse and transporter to ensure on time in full (OTIF) delivery. - Ensure local...

**Freight Mark Global Services Sdn.Bhd **was incorporated in 2009 as a freight forwarder and customs broker. Over the years, we have acquired the capability and experience to provide support to domestic and international logistics needs via road, rail, air, and sea transport. We are looking for talents which is executive and team leader that have experience...

Monitoring on daily operational processes for all domestic movements - Tracking Flights arrivals in destination & addressing any documentation concerns - Ensure to meet customer requirement/dateline's in terms on delivery based on KPI set by HOD - Preparation & submission of weekly Proof of Delivery (POD) Report & Delivery Report to Management - Must be able...

We are looking for talents with Airfreight Export Experiences in the freight forwarding business. The role as Executive, Customer Services require to acts as key contact for allocated customers and proactively informs customer on shipment status and exceptions to be based at our Client Warehouse at Shah Alam. The role require to execute the below tasks and...

Responsible for customers’ order processing - Monitor price discrepancy with purchase orders received from customers against price list/quotation before issuing invoices - Prepare & release Invoices, Delivery Orders, Credit Notes, Debit Notes, Collection Notes. - Prepare & issue document for shipment (shipment instruction) - Issue slitting job sheets for...

As a Customer Service - Call Centre Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of RM2,100 - RM2,500 is inclusive of basic salary and Other benefits. If this sounds like something you may be a good fit for,...

1. Manage and handle full spectrum of daily Customer Service duties 2. Responsible of daily manpower planning & tasks assigning for the Customer Service Department 3. Manage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness. 4. Responsible of communicating with the...

**Customer service Job Responsibilities**: - Serves customers by helping them select products. - Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks and counters. -...

**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...

**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...

**Responsibilities**: - Professionally handle high volume of inquiries from guest. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Provide polite, professional and accurate response. - Assist with the daily reservations process, servicing guest needs and queries. Qualification, Experience...