Digital Program Manager

2 weeks ago


Kuala Lumpur, Malaysia Encora Full time

Digital Program Manager

Important Information

Location: Shah Alam

Experience: Five or more years of experience in an upper-management role, preferably in project management

Job Mode: Contract

Work Mode: On-site

Responsibilities and Duties
- Maintains strategic alignment between the Program/Project and the organisation
- Key interface with senior stakeholders including the Program/Project Sponsor
- Work closely with project sponsors, cross-functional teams, and develop the scope, deliverables, required resources, work plan, budget
- Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives
- Identify key requirements for cross-functional teams and external vendors.
- Develop and manage budget for projects and be accountable for delivering against established business goals/objectives
- Work with other program managers to identify risks and opportunities across multiple projects within the department
- Analyze, evaluate, and overcome project risks, and produce project reports for stakeholders
- Primary role in communications, change leadership and engagement across the organisation
- Predict resources needed to reach objectives and manage resources in an effective and efficient manner
- Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
- Utilize industry best practices, techniques, and standards throughout entire project execution
- Ensures the ongoing viability of the Program in line with the business case
- Escalates critical issues to the Steering Committee

Qualifications and Skills
- Five or more years of experience in an upper-management role, preferably in project management
- Good educational background, preferably in the fields of computer science or engineering for technical project managers
- Exceptional skills in leadership, time management, facilitation, and organization
- Experience in regional based projects
- Experience in managing multiple stakeholders
- Working knowledge of digital transformation & ERP Implementation
- Outstanding knowledge of change management principles and performance evaluation processes
- Proven ability to solve problems creatively and excellent analytical skills
- Strong familiarity with project management software tools, methodologies (Agile/Hybrid/Waterfall), and best practices
- Experience seeing projects through the full life cycle
- Strong interpersonal skills and extremely resourceful
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
- Project Management Professional (PMP) certification preferred

About Encora

Encora is a global company that offers Software and Digital Engineering solutions, with more than 9000 Encorians around the world. Our technology practices include Cloud Services, Product Engineering & Development, Data Modernization & Engineering, Digital Experience, DevSecOps, Cybersecurity, Quality Engineering, Generative AI, among others.

At Encora Inc. we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.


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