Executive Customer Service
2 weeks ago
**:
- To interact with customers to address their concerns, answer their questions and assist them with their needs.**
**- Process or cancel order**
**- Suggest solutions when a product malfunctions**
**- Recommend potential products or services to management by collecting customer information and analyzing customer needs**
**- Generate sales leads**
**- Build sustainable relationships of trust through open and interactive communication**
**- Provide accurate, valid, and complete information by using the right methods/tools**
***:
- Take payment information and other pertinent information such as addresses and phone numbers**
**- Sell products and services**
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: From RM1,500.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Nilai: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Bahasa (preferred)
- English (preferred)
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